Chuck White
Chuck White at Gilchrist Chevrolet Buick GMC Dealership Tacoma
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Chuck White | Page 37

Service Consultant

Gilchrist Chevrolet Buick GMC Dealership Tacoma

6014 S Tacoma Way
Tacoma, WA 98409

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4.5
386 Reviews
4.5

386 Reviews

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386 Reviews of Chuck White

February 28, 2020

Dealership Rating
Employee Rating

You only had two men at the appointment desk it took awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. More

by DLKEATOR
Recommend Dealer
Yes

February 02, 2020

Dealership Rating
Employee Rating

Vehicle service I schedule a quarterly vehicle service for my 2001 Silverado Truck. The results of the quarterly service indicated, My rear brakes need to be service More

by JERRYJ255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristy Graham

Feb 11, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Jerry for taking the time to rate our dealership and for mentioning about your recent experience with us. We do our best to ensure that we provide you with timely service and prepare you for any upcoming maintenance that may be needed. We are happy to offer Military Discounts as many of our local community is a Military Member or affiliated with the Military. We welcome you to the Gilchrist Auto Family!

February 02, 2020

Dealership Rating
Employee Rating

Vehicle Service Chuck has help me with vehicle problems several times during my visit to Gilchrist Service Department off South Tacoma Way in Tacoma, Washington. Chuc More

by JERRYJ255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Jerry for your recommendation and for mentioning who you worked with during your latest visit. Chuck and Kristi are very helpful and knowledgeable! We are happy to hear that you enjoyed your recent visit with out Gilchrist Auto Team and would like to thank you for being a Gilchrist Auto Family Member!

January 30, 2020

Dealership Rating
Employee Rating

First Service of new GMC Canyon Very friendly atmosphere. Service writer quoted one hour and veh was delivered a little before. Chuck (Service writer) also solved problem of four whl More

by grobb245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to write about your first vehicle service with us after purchasing a new Canyon! We do our best to ensure that we are available when convenient for you and our trained teams are ready for whatever questions that you may have! We look forward to seeing you around for many more maintenance visits to come! Thank you for being apart of the Gilchrist Auto Family!

January 20, 2020

Dealership Rating
Employee Rating

Best place to take your car. Done right the first time. Bought tires there this visit. Great tires, great price. Robin in parts was very helpful. More

by DAVID6455
Recommend Dealer
Yes

Other Employees Tagged: Ryan Tramm, Robin Wilson

Jan 25, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you David for taking the time to rate us and write about your recent experience! We are pleased to hear that you had a five star overall experience and recommend our dealership for Parts AND Service! We offer pretty much all tires and we also price match so I am sure that we were able to offer you an amazing deal! Thank you for being a loyal Gilchrist Auto Family Member!

January 13, 2020

Dealership Rating
Employee Rating

Service department was prompt and thorough and had my vehicle repaired sooner than promised and the cost was right in the estimate I was given. More

by floatingone1
Recommend Dealer
Yes

Other Employees Tagged: Juliana Celis

Feb 08, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and for writing about your experience in Service. We try our best to ensure that we get you your vehicle back as quickly as possible while being the most affordable shop around!

January 08, 2020

Dealership Rating
Employee Rating

Excellent family owned dealership. My family has bought almost all of our new cars here (5+). Sales and service for warranty work is top notch. Will continue to be our preferred dealership for Chevy and G More

by ALEXFROMONG
Recommend Dealer
Yes

Other Employees Tagged: Mike Bertucci, Dave Christensen

Feb 08, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Alex for taking the time to rate us after your last service visit! We are happy to hear that you are pleased with our Service and Sales Department and plan on coming back! We thank you for being a loyal Gilchrist Auto Family Member!

December 16, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation It seemed to take longer than usual. Also asked for wiper replacement but didn't find out they didn't have them in stock until I checked out More

by SKOOKUM67IMPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2020

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and for writing about our recent experience. We do our best to keep enough of the "everyday wear and tear" parts (wiper blades included) available but being in WA they are a commonly requested item and sometimes we might run out. Wiper blades are one of the last items to be installed as they are checked in the complimentary Multi-point inspection at the end of every visit. We are sorry that we didn't have the part available when you were here, although if you give us a call we can set a pair aside for you and replace them for you if you are in the area in the near future!

December 05, 2019

Dealership Rating

Excellent service, as always Gilchrist’s service department is always fast and efficient when I bring my car in for service. They always have the correct parts to fix the problem, More

by Ann D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Ann for taking the time to rate our Service! We are happy to hear that you continue to enjoy your service with us! Thank you for being a Gilchrist Auto Family Member!

November 27, 2019

Dealership Rating

No communication I had to make calls just to get updates on my vehicle. Also my car was held in the shop for a month to do a job that shouldn’t take a week More

by Schmutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 02, 2019

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

We are sorry to hear that you feel this way about our service. While your vehicle was in the shop, GM unfortunately went on strike and we were unable to get the parts needed to repair your vehicle. We did our best to keep customer's up to date as parts became available. We did our best to call and let all customer's know we were waiting for parts and then didn't call until parts became available. If you would like to speak about your experience further, our Service Manager Ryan is available via email to ryan@gilchristauto.com.

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