Chuck Kennedy

I don't even want to give one star! I bought a car about 2 months ago. Engine light came on before I even got out of Cullman. Was told your dealership would fix the car. Was then sent t I bought a car about 2 months ago. Engine light came on before I even got out of Cullman. Was told your dealership would fix the car. Was then sent to Huntsville Bill Penny because Catalytic Convertor is bad. Bill penny said it has an aftermarket Catalytic convertor. They did nothing to fix it. So I went back to Tony where Rhett said Chuck would order parts and fix the car. Almost 2 months later nothing, was told parts are hard to get. NOTHING! I called Mitsubishi in Biringham and they said 2 days for parts. I have reached out to Rhett and to parts again today June 15th was told they would look into why the parts arent there and they would call me right back. ONCE AGAIN I GET NOTHING! I am also seeking consultation for Lemon law on this dealership if you all can't make this right. I have a planned trip out of state soon and my car is not fixed! Also the A/C quit working today. More

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Temperature in waiting area was very comfortable. Had good popcorn fast service I will return Had good popcorn fast service I will return More

by atchley2578 Verified Customer Verified Customer

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I just wanted to take a moment to express my gratitude for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Th for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Thank you for your outstanding work! More

by mflanigan Verified Customer Verified Customer

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Mandolin Powell is an awesome service advisor! ! Would recommend her to everyone. Got my oil changed fast and painlessly. ! Would recommend her to everyone. Got my oil changed fast and painlessly. More

by danielle Verified Customer Verified Customer

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Had a recall repair done. They were friendly and had my car done in a timely manner. They were friendly and had my car done in a timely manner. More

by no.1bamafann Verified Customer Verified Customer

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Well the service manager is the one who told me to bring it up to you and he just sat in his office and didn't say anything to me except when it was time to leave it up to you and he just sat in his office and didn't say anything to me except when it was time to leave More

by hobertbutts82 Verified Customer Verified Customer

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Always top notch service. Everything was done that needed to be as well as things that needed to be addressed. Everything was done that needed to be as well as things that needed to be addressed. More

by amshockley94 Verified Customer Verified Customer

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The cost to have something fixed or bought is about twice any where else. Cost of another key for car is right at $ 500. any where else. Cost of another key for car is right at $ 500. More

by doncham50 Verified Customer Verified Customer

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It’s clean, The staff is courteous, professional, explain in detail what’s going on with the vehicle. in detail what’s going on with the vehicle. More

by scallingwood4 Verified Customer Verified Customer

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Such friendly people in service, BEST group ever to work with, thank you all for taking care of me with, thank you all for taking care of me More

by rnichols40 Verified Customer Verified Customer

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