Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 25

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
300 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

5.0

300 Reviews

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300 Reviews of Chuck Griffith

July 07, 2020

Dealership Rating
Employee Rating

Chuck Griffith has been our service advisor for both my wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with More

by LarryB
Recommend Dealer
Yes
Jul 08, 2020

Germain BMW of Naples responded

Thank you for taking the time to leave Chuck this awesome review. We know he enjoys working with both you and your wife providing you with all your service needs while ensuring your safety. Earning your trust in his abilities and knowing he cares deeply about you both means the world to us all. Best Regards, Flavio Galasso General Manager

July 07, 2020

Dealership Rating
Employee Rating

Chuck Griffith has been providing exceptional service to our BMW’s for years. He is professional, knowledgeable, and such a pleasure to work with. Chuck goes above and beyond to make you feel as if you ar More

by Dascani
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Alex Pope, Mike? Business office

Jul 08, 2020

Germain BMW of Naples responded

Thank you for sharing Chuck's commitment to customer satisfaction. We are pleased to hear that Chuck continues to go above and beyond to assist our valued customers to ensure they know how truly appreciated they are. Best Regards, Flavio Galasso General Manager

June 30, 2020

Dealership Rating
Employee Rating

Chuck Griffith was extremely helpful and is genuinely interested in providing complete customer care. Service was completed as agreed to and on schedule. A very pleasant experience. More

by robert Gamgort
Recommend Dealer
Yes
Jul 01, 2020

Germain BMW of Naples responded

Robert, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Chuck helped to make your experience such a positive one. Best Regards, Flavio Galasso General Manager

June 30, 2020

Dealership Rating
Employee Rating

Charles (Chuck) Griffith always listens to my concerns, and takes the time to explain all work done. I wholeheartedly recommend him; you will be well served. More

by jdarnell2
Recommend Dealer
Yes
Jul 01, 2020

Germain BMW of Naples responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Flavio Galasso General Manager

June 25, 2020

Dealership Rating
Employee Rating

Chuck Griffith Represented Germain BMW extremely well with a combination of professionalism and a welcoming liason. I am very pleased with the level of service. More

by Fijibird
Recommend Dealer
Yes
Jun 25, 2020

Germain BMW of Naples responded

Chuck is truly a professional at what he does. Providing our guests the quality level of service they deserve is his ultimate goal and we are fortunate to have him on our team. Thank you for taking the time to highlight his commitment to excellence. Best Regards, Flavio Galasso General Manager

May 29, 2020

Dealership Rating
Employee Rating

Chuck Griffith is Great Chuck Griffith has been my service advisor for many years. He is always very personable and helpful. He always goes the "extra mile" to make sure I ha More

by Mr. Beemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones

Jun 18, 2020

Germain BMW of Naples responded

We appreciate the kind shout out for Chuck as well as knowing you are comfortable referring him to your friends. Best Regards, Flavio Galasso General Manager

May 28, 2020

Dealership Rating
Employee Rating

Friendly, Competent service This was the 1st time I had Chuck as my service advisor and I found him to be very capable, friendly and easy to do business with. I was very pleased More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Germain BMW of Naples responded

Thank you for your business and kind words. Best Regards, Flavio Galasso General Manager

May 26, 2020

Dealership Rating
Employee Rating

Great Customer care Charles Griffith has been our service advisor for many years. He is always pleasant and willing to help at all times. Very knowledgeable in all areas. More

by cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2020

Germain BMW of Naples responded

We appreciate your continued business and kind words. Best Regards, Flavio Galasso General Manager

April 22, 2020

Dealership Rating
Employee Rating

Excellent I have been a customer for over 10 years and have always found an efficient, quality timely and responsive service. The provision of a loan car adds t More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2020

Germain BMW of Naples responded

Your continued business is truly appreciated. We are thrilled to know a loaner car adds value to your experience. Thank you for taking the time to leave this great feedback. Best Regards, Flavio Galasso General Manager

March 31, 2020

Dealership Rating
Employee Rating

New vehicle purchase I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a hig More

by sonygsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Emerson, Max Zuercher , Ron Arnold, John Casco

Apr 06, 2020

Germain BMW of Naples responded

Thank you for sharing your quality experience with Max and our team. We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

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