Chuck Griffith | Page 24

Chuck Griffith takes care of my car like it was his own! The service guys meet me when I drive up and they always get Chuck to help me with what is needed. He also arranges for someone to drive me to work The service guys meet me when I drive up and they always get Chuck to help me with what is needed. He also arranges for someone to drive me to work and that is VERY helpful. When my car is finished he finds 2 people to drive it to my work and then they drive back to the dealership. Great Service!!!!! Chuck is a main reason I stay with Germain BMW. More

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I have both of my BMW’s serviced at Germain Naples. Chuck Griffith my service advisor provides extraordinary professional service and keeps both my vehicles in excellent condition. Chuck has always been res Griffith my service advisor provides extraordinary professional service and keeps both my vehicles in excellent condition. Chuck has always been responsive in scheduling visits and I trust his judgement regarding cost and service needs. More

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Chuck Griffith is the most knowledgable, generous, and friendly service advisor I have had in my 60 years of driving. His advice is always spot on and it wonderful to be able to completely trust him and G friendly service advisor I have had in my 60 years of driving. His advice is always spot on and it wonderful to be able to completely trust him and Germain BMW. You can bet I will continue buying BMWs from Germain for many more years (I hope). Jeff Lampert, Naples, FL More

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In 2011, I purchased my first BMW from Germain BMW of Naples. Nine years later, I could not be happier with that decision. It has been said ‘you don’t buy a car, you buy service.’ And, when it comes to s Naples. Nine years later, I could not be happier with that decision. It has been said ‘you don’t buy a car, you buy service.’ And, when it comes to service, Germain BMW delivers at the highest quality level. My service manager Charles Griffith offers exceptional service while proactively managing the maintenance of my aging X5. He is readily available, organized, empathic, quickly quells concerns, and clearly enjoys helping his customers. Charles Griffith turns the otherwise dreadful chore of car repair into a gratifying and informative experience. More

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We have purchased and serviced all our BMW cars serviced at Germain BMW of Naples. Charles Griffith has been our Service advisor. For many years. We have always received exemplary customer service at this d at Germain BMW of Naples. Charles Griffith has been our Service advisor. For many years. We have always received exemplary customer service at this dealership. We feel very comfortable with their professional recommendations and honest advice. A loaner car makes the process very convenient and the work is performed in a timely and professional manner. I could not say enough good things about Charles and the entire dealership. More

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Chuck Griffith and all the BMW of Naples staff were great to work with. Professional, efficient, and friendly service from start to finish! Thanks so much! to work with. Professional, efficient, and friendly service from start to finish! Thanks so much! More

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Great product Great friendly service from Chuck Griffith. He is always helpful and always provides my with a loaner vehicle when needed. I appreciate his caring s Great friendly service from Chuck Griffith. He is always helpful and always provides my with a loaner vehicle when needed. I appreciate his caring service attitude. More

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Excellent service Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car l Chuck Griffith was excellent! He evaluated a scratch in my paint and gave me an accurate estimate of the cost. The work was done quickly and the car looks wonderful. Thanks Chuck. More

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Chuck Griffith Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Gre Chuck is easy to work with and provides excellent customer service. Let's me know what my vehicle needs and when my next service time is coming. Great guy! More

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An emergency tire fix was handled by Chuck and his team with the skill and speed of a NASCAR pit crew. I highly recommend him! with the skill and speed of a NASCAR pit crew. I highly recommend him! More

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