Christopher Lima | Page 5

We requested Ana when we arrived, and she came right over very excited! We explained what we wanted and she wasted no time getting the vehicles ready. After an extensive review given by a very knowledgeable very excited! We explained what we wanted and she wasted no time getting the vehicles ready. After an extensive review given by a very knowledgeable sales representative, we decided to buy no questions asked! Thanks Ana! More

by jacobhollingsworth69 Verified Customer Verified Customer

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I felt completely at ease working with Scott - he responsive, listened carefully to my concerns, and provided clear explanations throughout the process. Scott went the extra mile to ensure I was hap responsive, listened carefully to my concerns, and provided clear explanations throughout the process. Scott went the extra mile to ensure I was happy with our purchase. Lexus of Sarasota's ability to tailor their approach to my specific situation, along with their friendly demeanor, made the buying experience exceptional. Thank you Scott , Jaden, Chuck, Chris and BM for the best possible experience we could've had!!! More

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After visiting many other dealerships near by, my husband and I had the most exceptional experience with Ana Lima at the Lexus dealership. From the moment we walked in, Ana greeted us with a warm smile and a and I had the most exceptional experience with Ana Lima at the Lexus dealership. From the moment we walked in, Ana greeted us with a warm smile and a genuine enthusiasm that made us feel welcomed. She took the time to listen to my needs and preferences, guiding us through the various options available without any pressure. Her extensive knowledge about the vehicles was impressive, and she patiently answered all our questions, ensuring I felt confident in my choice. Ana went above and beyond to personalize the experience, even following up after my purchase to make sure I was satisfied. We highly recommend seeking her out if you're in the market for a Lexus—her dedication to customer service is truly remarkable! More

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First time ever to be lucky enough to have a brand new car and I am very thankful for the very pleasant experience that was provided. Thank you again. We love our new car. car and I am very thankful for the very pleasant experience that was provided. Thank you again. We love our new car. More

by Joe Jackson Verified Customer Verified Customer

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It has been a positive experience from the get go. John Taylor worked with us in finding the right Lexus RX. Couldn't say enough good things. We were treated like family. John Taylor worked with us in finding the right Lexus RX. Couldn't say enough good things. We were treated like family. More

by boracayislander Verified Customer Verified Customer

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Thanks to my efforts and Lexus of Sarasota I have the car of my dreams.. of my dreams.. More

by CARLOS110 Verified Customer Verified Customer

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Very professional, developed a comfortable, warm rapport. Would buy another car from her because you sensed a long term relationship. Would buy another car from her because you sensed a long term relationship. More

by shrickett Verified Customer Verified Customer

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Outstanding service from Ana and everyone on the SRQ Team!! Highly recommend!! Love our GX! Team!! Highly recommend!! Love our GX! More

by brufo213 Verified Customer Verified Customer

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BEWARE! Lexus of Sarasota demonstrated they are NOT interested in customer satisfaction! They did not provide the second key fob with our 2022 BMW X5 despi Lexus of Sarasota demonstrated they are NOT interested in customer satisfaction! They did not provide the second key fob with our 2022 BMW X5 despite several assurances they would. The general manager, Christopher Lima, sent an email and a card with his contact information. He never responded to the 3 phone calls (which went to voicemail) or 3 emails we sent concerning this issue. The last correspondence we received was from our original salesperson who apologized that he could not and would not provide the second key fob. After 19 days of trying we are resigned to obtaining a replacement key fob ourselves, an expense of over $400. We are disappointed that a luxury car dealership would treat their customers in this manner. More

by jjtillie Verified Customer Verified Customer

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Your staff is so professional . Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have bee Devyn is so helpfull , along with Lisa and chuck . They all aim to please and are always so courteous! My vehicle was so easy to purchase, i have been doing business with Lexus of Sarasota for over 20 years ❤️ More

by WILDELEXUSKRIS Verified Customer Verified Customer

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