Christina Frankos
Christina Frankos at Heritage Honda Bel Air

Christina Frankos | Page 6

Service Director

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
4.6
137 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

4.6

137 Reviews

Write a Review

137 Reviews of Christina Frankos

February 27, 2021

Dealership Rating
Employee Rating

I took my car in for a drive shaft recall service and came out with a broken sway bar link that was perfectly fine prior to coming to this dealership. I’m very upset and have reported this to Honda Corpo More

by vpowell35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rebecca L. Service Advisor

Mar 04, 2021

Heritage Honda Bel Air responded

At Heritage Honda Bel Air, we work hard to provide all customers with transparent, honest, and reliable service, and we are disappointed to hear you felt that this did not occur during your visit to our Service Department. Thank you for taking the time to speak with our Director of Operations, Andrew Miller, as he addressed and resolved your concerns as quickly as possible. As discussed, should you have any additional questions or future vehicle needs, you may contact Andrew directly at 410.698.0014 or andrewmiller@mileone.com. Thank you again for your time.

February 24, 2021

Dealership Rating
Employee Rating

Service was prompt and courteous. I would recommend this dealer to anyone who may ask. I was in and out in less than an hour More

by Samd513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway

Feb 25, 2021

Heritage Honda Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2021

Dealership Rating
Employee Rating

I am always happy with the results of the service work done, keeping my 2012 well-maintained at 179k miles! Bel Air Honda is my only dealership. More

by Maryallan816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway

Feb 23, 2021

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2021

Dealership Rating
Employee Rating

Heritage Honda provides reliable, excellent service, and Tony is a truely service oriented rep, with a pleasant personality and very helpful answering any questions or concerns. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway, Tony in service

Feb 17, 2021

Heritage Honda Bel Air responded

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2021

Dealership Rating
Employee Rating

It was a wonderful experience everyone was happy and excited to be at work place very helpful and awesome thanks for the great job stay safe More

by Scarano66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway, Eduard Svidunovich

Feb 11, 2021

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2021

Dealership Rating
Employee Rating

Service Tech was outstanding. She was courteous and very informative. She did a great job! Sorry I forgot her name so I gave both girls 5 stars. More

by Very pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway

Jan 29, 2021

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you for choosing Heritage Honda Bel Air!

January 22, 2021

Dealership Rating
Employee Rating

I was there for service on 1/15/21. Every employee I came in contact with was very helpful, knowledgeable and kind. Tony in the service dept. was fantastic. More

by cathydvaldivia3539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway, Tony

Jan 25, 2021

Heritage Honda Bel Air responded

Hello, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

January 19, 2021

Dealership Rating
Employee Rating

The people were very friendly and helpful. They made sure to let me know when my car was ready and what they did when serving it More

by kandrzejewski23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway

January 14, 2021

Dealership Rating
Employee Rating

Bel air Honda did a great job diagnosing my problem I'm figuring out the next steps to get my car back in perfect order. it was all washed and beautiful when I picked it up. We'll go again to visit them More

by Honda lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2021

Heritage Honda Bel Air responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2021

Dealership Rating
Employee Rating

I can always count on great customer service.... I absolutely love this dealership! I will continue to purchase vehicles and have them serviced at Bel Air Honda! More

by Magicalmom1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget Alloway

Jan 08, 2021

Heritage Honda Bel Air responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

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