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Christie Cook
Refer Me
42 Reviews
Hello I am Christie Cook and I grew up in a small town on the West Coast of Oregon. As a child I enjoyed most of my time outside hunting, fishing, camping, building forts, swimming and playing multiple sports throughout School. I moved to Citrus County, Florida in 2000 and Graduated from High School in 2005. I worked in the Restaurant industry for 8 years and started in the Auto Industry in 2011 working multiple positions from Body Shop Assistant, Used Car Assistant Service Manager, Warranty Administrator and Service Advisor. I joined VW in November of 2021 as a Service Advisor and have really enjoyed working here with all of my Co-Workers and the Customers I have encountered. During my spare time I spend most of my time with my Daughter who is my entire World as well as swimming, fishing, gardening and tending to the multiple Animals I have on my small farm. I look forward to meeting and helping you with any future Services!
Read moreDealership Experience
2 yrs, 8 mos
Industry Experience
13 yrs, 4 mos
Languages Spoken
English
42 Reviews
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42 Reviews of Christie Cook
November 14, 2022
I owe a huge thank you to Cristina and Aaron (sp? ) at Leesburg Volkswagen. They saved the day. I bought a used 2019 Volkswagen Jetta about two years ago. I had put off purchasing new tires. Last week ) at Leesburg Volkswagen. They saved the day. I bought a used 2019 Volkswagen Jetta about two years ago. I had put off purchasing new tires. Last week, I pulled out of the garage and had a very, very flat tire. Geico roadside assistance came, but whoever had it before absconded with the key that unlocks the lug nuts. So Geico Roadside Assistance could not assist. A tow was out of the question. I was watching my granddaughter and my colossal car seat, well, if you have any experience with a car seat that stays in the car, you know undoing it, then re-securing it in a tow truck was not going to happen. Unless the tow guy wanted to wait around for an hour plus. So, I called Volkswagen and shared my dilemma with Cristina. She got a tech, Aaron, to come out with the master set. He unlocked the lug nuts and stayed until the Geico guy changed the tire. Cristina gave me an estimate of what new tires would cost. I went in the following week and got new tires. The cost was 20 dollars less than the estimate. Thank you Cristina and Aaron!!! More
by maryellen5062
Helpful 
October 31, 2022
October 10, 2022
I was grateful the water pump on my GTI was warranteed. It only has 40,000 miles on it.The service staff was great as usual,thanks .Christy was a pleasure to deal with. john It only has 40,000 miles on it.The service staff was great as usual,thanks .Christy was a pleasure to deal with. john More
by johnlanzer
Other Employees Tagged: Andre Solis
September 06, 2022
Dealing with Leesburg VW is always a pleasant experience. I love the service where they will pick and deliver your car when service is complete. Employees are so professional I love the service where they will pick and deliver your car when service is complete. Employees are so professional More
by annabee_38
August 26, 2022
WONDERFUL SERVICE. FRIENDLY AND VERY INFORMATIVE. I HAD AN ISSUE BECAUSE I WAS HIT FROM BEHIND IN AN ACCIDENT AND CHRISTI EXPLAINED WHAT I NEEDED TO DO AND THE BEST WAY FRIENDLY AND VERY INFORMATIVE. I HAD AN ISSUE BECAUSE I WAS HIT FROM BEHIND IN AN ACCIDENT AND CHRISTI EXPLAINED WHAT I NEEDED TO DO AND THE BEST WAY TO DO IT! THANKS AGAIN More
by rosemary
June 09, 2022
This was my first visit to Jenkins as we brought our VW Convertible to leave at our Florida home and during our travels we had headlight problems from a previous repair in Illinois. Upon calling Jenkins an Convertible to leave at our Florida home and during our travels we had headlight problems from a previous repair in Illinois. Upon calling Jenkins and speaking to Christie she got me in the very next morning. Upon arrival I explained the problem and she was able to duplicate it. After a brief wait they identified the cause and repaired the problem. Upon getting ready to pay the bill, Christie said “no charge,,, this one is on us”! I ask her if the problem was caused by the previous repair by a different dealer and she indicated it could have been but not for sure. After offering again to pay, she insisted this repair was on them. She then offered me a coupon for a free pastry. In addition,, the car was spotless as they had washed it. Absolutely outstanding service by Christie at Jenkins VW More
by stevehopper
May 31, 2022
I am very happy with the service and dealership. Oil change and tire rotation done within about an hour (I was waiting). I would recommend Leesburg Volkswagen for service. Oil change and tire rotation done within about an hour (I was waiting). I would recommend Leesburg Volkswagen for service. More
by Riley2009
