Chris Nemoto | Page 16

I brought my car for the reason listed below. I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but I brought my car in because a Check Engine light had come on and also the TRAC OFF was displayed. The service department checked it out thoroughly but could find no reason for the lights, so we are going to keep an eye on it to see if it performs differently at any time. More

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Recall service Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the Chris Nemoto is the most pleasant and professional service manager I've had anywhere. I specially appreciate his honesty and none pressure to get the repairs that I can use on my car. What a new experience. He is engaged, and not detached just doing a job like 99% of other service managers. Westside, you need to treat this employee very well, so you can keep him for a long time. Thank you. More

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Excellent service as usual I have been dealing with Westside Lexus, sales and service for 11 years and have always been impressed by and extremely satisfied in all dealings. I have been dealing with Westside Lexus, sales and service for 11 years and have always been impressed by and extremely satisfied in all dealings. More

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Service Chris Nemoto is always verynhelpful and follows through promptly whenever I have a question. I will never hesitate to take my Lexus to Westside for se Chris Nemoto is always verynhelpful and follows through promptly whenever I have a question. I will never hesitate to take my Lexus to Westside for service based on the attention Chris provides. More

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Service Visit Very professional service from the time you drive in, until you leave. Facilities are clean and comfortable. Since the service was expected to last Very professional service from the time you drive in, until you leave. Facilities are clean and comfortable. Since the service was expected to last several hours, I was loaned a vehicle for the time. Was kept informed of the status of the service, and the original estimate for time required for the service was within 5 minutes of the time it took to complete the work (5 minutes less than estimated). More

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