Chris Leporte | Page 65

The 25 words should not be required to use the rating system. The used car buying experience needs improvement. Not impressed with the way problems are diagnosed. We have had to come back too many times system. The used car buying experience needs improvement. Not impressed with the way problems are diagnosed. We have had to come back too many times and some issues never resolved. More

Report | Print

Flexible, friendly, great attitude, and with helpful advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that. advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that. More

by esirotin818 Verified Customer Verified Customer

Report | Print

It was a professional experience and I really am satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs i satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs if it was not for them you would be out of business, you should buy them a drink or lunch once in a while, because I can just go an buy a use car on autotrader and take it to the dealership and have the service department fix my car. All the sales people do is walk around. I have worked in this industry and know what it is like, they stand outside in the heat all day long while you guys sit in the ac and make more money than them. They are the reason you guys eat. People go in knowing what they want to buy and there budget, it is not that hard to look up online. The product sells itself. The service department are better sales people then you. I sat in the new car lobby and waited for my car to be fixed and no one approached me and asked if I was in the market for a new car or wanted to trade in my car. More

by Skibakatherine1 Verified Customer Verified Customer

Report | Print

Christ is always there to help. He always takes care of my service very professionally. He’s also very prompt returning calls and answering questions patiently. my service very professionally. He’s also very prompt returning calls and answering questions patiently. More

by Harp1113 Verified Customer Verified Customer

Report | Print

Very smooth and professional. The guy who helped me was quick and precise. Will definitely be back for more service. Thank you for your help quick and precise. Will definitely be back for more service. Thank you for your help More

by TGORDON8 Verified Customer Verified Customer

Report | Print

Service was great. In no way do I want to write 25 words so I will not but I am forced to' This item should be removed. You rate Zero for this requirement so I will not but I am forced to' This item should be removed. You rate Zero for this requirement More

by OSROFF Verified Customer Verified Customer

Report | Print

This place is garbage . Unprofessional agresive staff who failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nai failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nail or repair the tired , I was charged 35 dollars and they never did the job , so I went to a tire place to fix my tire and I went back Toto show the recibe and make the complain and they all got in my face and started being aversive towards me because I pointed out their unprofessionalism . Even the valet parking idiot got in my face acting like a tough guy and one of the desk guys who was not even involved in the conversation just because he is an idiot like his valet friend guy . Then management got involved and he was also another xxxxxxx with a attitude which took 45 minutes arguing with his wrong xxx to refund me for the money they literally stole from me due to the fact they charged me for a job they failed to do . Disgusting dealership I DO NOT recomend this place for anyone since the place itself is dirty , unorganized and everyone is out to take advantage and do this ridiculous things thinking people are stupid . I have two cars with them , I pay up to 900$ a month and I don’t think is right for them to even treat me this way , is not the first time this happens since they even gave me someone else’s tag once and registration , resulting in me going through xxxx with the DMV to fix their stupid mistake . I don’t get why they hire people who have no capability to do such a stupid easy job . This is the worst dealership in broward county and I can’t wait to exchange my vehicles at another real dealership where I don’t deal with this idiots ever again . More

Report | Print

Service was quick. I do not like having to write a min Service was quick. I do not like having to write a min of 25 words. This should be removed from your survey. Next time I will not give one. Service was quick. I do not like having to write a min of 25 words. This should be removed from your survey. Next time I will not give one. More

by DIANA_BOULANGER Verified Customer Verified Customer

Report | Print

Excellent service! I went without an appointment but I was welcomed without a problem. The service was fast and reliable! Chris was pleasant, friendly and helpful as always! was welcomed without a problem. The service was fast and reliable! Chris was pleasant, friendly and helpful as always! More

by lnaranjo66 Verified Customer Verified Customer

Report | Print

How can maintenance package be sold for thousands over my vehicle price but it did not cover a battery nor was one available? My battery died at the dealership and I thought wow I'm saved I'm glad I came her vehicle price but it did not cover a battery nor was one available? My battery died at the dealership and I thought wow I'm saved I'm glad I came here for my scheduled maintenance today. Only to be told that they don't cover the battery nor did they have a battery that fit my car! It's a bad practice to sale a car charge extra for a warranty and maintenance package but when there's a simple problem like a battery you send your customer somewhere else to fix the problem on their own! It was not a good customer experience! More

by big20will02 Verified Customer Verified Customer

Report | Print