I arrived Friday afternoon without an appointment for my
10,000-mile service, and Chris L fit me into the schedule, and an hour later I was on my way.
10,000-mile service, and Chris L fit me into the schedule, and an hour later I was on my way.
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by CHUCKSTILWELL436
Verified Customer
Verified Customer
Jul 12, 2021 -
Toyota of Coconut Creek responded
We are so happy we could assist you with efficient, top-notch service! Thank you for sharing your kind review of Chris and Al Hendrickson Toyota. Drive safely until we see you next!
Unorganized and rude! Was not happy with my experience my
first two appointments. Fernando Rodriguez is not a good person. I’m sorry I purchased here
first two appointments. Fernando Rodriguez is not a good person. I’m sorry I purchased here
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by GOODY.MANN20
Verified Customer
Verified Customer
Other Employees Tagged:
Fernando Rodriguez
Aug 16, 2021 -
Toyota of Coconut Creek responded
I'm sorry to hear you're unsatisfied with your recent visits, and I'd love to see if there's anything I can do to help make this right. Please give me a call if and when time permits - I will look for your contact information, as well. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502
Great service as always, Chris Laporte the best, very
caring!
caring!
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by RBLAMF64
Verified Customer
Verified Customer
Jul 02, 2021 -
Toyota of Coconut Creek responded
We are thrilled that Chris and the team took such great care of you! Thank you for choosing Al Hendrickson Toyota for your service needs.
Great Service, Thank you! I will definitely be coming
back
back
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by VSLOPEZCPA
Verified Customer
Verified Customer
Jul 01, 2021 -
Toyota of Coconut Creek responded
Thank you for your business and kind review! We'll see you next time! - the Al Hendrickson Toyota team
Average service but Gary, manager, provides great
customer service when expressing my concerns!
customer service when expressing my concerns!
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by LAKISHA
Verified Customer
Verified Customer
Other Employees Tagged:
Gary Cann, Chris Kulazidis
Jul 11, 2021 -
Toyota of Coconut Creek responded
Lakisha - Thank you for speaking with me about your experience. We are always looking for ways to improve so I'm grateful for your feedback. If there is anything further that I can do to assist you, I'm available to take your call. Gary Cann - Vice President Parts and Service - (954) 972-1100
First time I have had warranty on a vehicle and have had
to bring it into a service center. The valet was very friendly, the check in was effortless and the staff was very friendly and helpful. Chris Leport
to bring it into a service center. The valet was very friendly, the check in was effortless and the staff was very friendly and helpful. Chris Leporte is a great advisor.
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by Th3Purks1224
Verified Customer
Verified Customer
Other Employees Tagged:
Carlos "The Mechanic"
Jun 28, 2021 -
Toyota of Coconut Creek responded
We're glad we could make your repair such a smooth and seamless experience! Thank you for trusting the Al Hendrickson Toyota team with your auto servicing needs, and come back again next time!
new I came in for an oil change and rotate the tires, and
they tried to sell me multiple others things which I did not need, such as brakes on a vehicle that only has 25,400 miles on it. Needless to say, I w
they tried to sell me multiple others things which I did not need, such as brakes on a vehicle that only has 25,400 miles on it. Needless to say, I was very disappointed with this first-time service experience at this location. Plus I was told it would be 1 1/2 hour wait time, which turned into 3 hours, again very disappointed...
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by SLYWLF12
Verified Customer
Verified Customer
Aug 15, 2021 -
Toyota of Coconut Creek responded
I'm sorry to hear the wait for your service was longer than expected, and I apologize that you were unhappy with our technicians' recommendations. We strive to do what's best for our guests and their vehicles, so I will certainly discuss this feedback with our team. I also invite you to give me a call so I can address your concerns directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100
This was my first experience with the service department
and they were amazing! I was thinking treated excellent by all members of staff from Chris L to the multiple drivers who took me home and brought me
and they were amazing! I was thinking treated excellent by all members of staff from Chris L to the multiple drivers who took me home and brought me back to get my car.
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by NURSENICHOLE23
Verified Customer
Verified Customer
Jun 25, 2021 -
Toyota of Coconut Creek responded
We were delighted to welcome you to Al Hendrickson Toyota! Thank you for your business and your positive words about Chris. We hope to see you again!
Chris was wonderful I give him 10 stars great experience
Chris was wonderful I give him 10 stars
great experience
Chris was wonderful I give him 10 stars
great experience
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by rherscher
Verified Customer
Verified Customer
Jun 24, 2021 -
Toyota of Coconut Creek responded
Thank you for the great review! We appreciate your support and are happy to hear that Chris delivered such a successful experience. Drive safely, and we hope to see you again at Al Hendrickson Toyota!
As always everyone was fantastic, I was there for a
recall, they said it would be 3 hours and it was less, Thank You So much
recall, they said it would be 3 hours and it was less, Thank You So much
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by essie_pritchard
Verified Customer
Verified Customer
Jun 20, 2021 -
Toyota of Coconut Creek responded
Thank you for the kudos! We are happy to hear we continue to provide exceptional service each time you visit Al Hendrickson Toyota. We hope to see you next time. Safe travels!
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