Chris Leporte | Page 56

Toyota of Coconut Creek responded

Thank you for the great review! We are happy to hear that you enjoyed your experience working with Chris and the Al Hendrickson Toyota team. Safe travels, and we hope to earn your business again down the road!

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support over the years and are happy to hear that you and your family are so confident in the Al Hendrickson Toyota team. Safe travels, and we hope to continue to earn your business!

Toyota of Coconut Creek responded

Ensuring that your vehicle is safe to drive is always our top priority at Al Hendrickson Toyota. We're glad we could get you confidently and swiftly back on the road, and we hope next time you require automotive care, you'll be back!

Toyota of Coconut Creek responded

I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. We certainly expect more for our guests than what you have described so I will discuss your feedback with the team to ensure your concerns are properly addressed. In the meantime, I would be grateful to step in and see what I can do to improve your experience. I won't be able to find your phone number from this review, so please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Desmond, we appreciate your confidence in our work! Thank you for trusting our team to take care of your vehicle. We're glad that our team was respectful and kind. --The Al Hendrickson Toyota Team

Toyota of Coconut Creek responded

We're always happy to answer any questions our customers may have. Thank you so much for the review and we hope to see you at Al Hendrickson Toyota again next time. Take care!

Toyota of Coconut Creek responded

While it is wonderful to hear that Henry always makes sure your service needs are taken care of, I want to apologize that you aren't fully satisfied with our costs as we strive to keep our pricing fair and accessible. I would be more than happy to discuss your recent visits and answer any questions you may have. Please consider giving me a call if you'd like to have that discussion. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Nicholas - I appreciate you bringing your experience to my attention. Every department of our dealership strives to deliver courteous customer care, and I apologize that our service team missed the mark here. It would be helpful to have more details about your visit so that I can address these concerns adequately. I encourage you to contact me at the following number so I can offer my support and work towards a better customer experience with my team. Kindly, Gary Cann - Vice President Parts and Service - (954) 972-1100

Toyota of Coconut Creek responded

Hi Bob - Thank you so much for your continued business and your confidence in Chris! We are happy to hear that you are always so well taken care of and we look forward to your next visit to Al Hendrickson Toyota.