Chris Leporte | Page 49

This visit could have been better if it wasn't for the inability to work with a customer. I wanted to know the cost of a repair. I was told it could not be done without a $169.99 diagnosis?...I asked why inability to work with a customer. I wanted to know the cost of a repair. I was told it could not be done without a $169.99 diagnosis?...I asked why, the answer was "the tech needs to get paid" my car was there for service already!! The cost of diagnosis was going to be apply to the repair GREAT! How could I know if I can afford the cost of the repair if they don't tell me. The lack of forward thinking will cost AH to miss out on this repair, a break job and NEW tires as well. I know this does not mean much to AH to have one customer feeling rejected. All the promises, when they have the chance to shine they fall flat!!! Very unfortunate. More

by jemg57 Verified Customer Verified Customer

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The service was fine but when I got my car back it had fender damage fender damage More

by KRFORMAN Verified Customer Verified Customer

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Service w w w w w w w w ww w w w was good More

by WENDAOSCAR Verified Customer Verified Customer

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The service was great. I will go back again for my car. They met my expectations They met my expectations More

by CHARLESMARC1988 Verified Customer Verified Customer

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Al Hendrickson Toyota is a dealership that I have been dealing with for years and will continue to do business with for years to come because of their professionalism, courteousness, esprit de corps, clea dealing with for years and will continue to do business with for years to come because of their professionalism, courteousness, esprit de corps, cleanliness and ability to help you out of crunch and situation when you don't think there's one. Jared, to him I say "Kudos". The whole team is awesome, but "Jared" stands out for always going out and above the call of his duties. To the "Finance" Manager and his Department, WoW, WoW, Wow WoW, and also Thank You for making my dreams come through. "Thank You" ... Al Hendrickson and Your awesome Team. More

by ivybabygirl Verified Customer Verified Customer

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Have been dealing with Chris LaporeFor sometime now on Have been dealing with Chris Lapore For sometime now on my oil changes He is awesome . Always great customers service. Have been dealing with Chris Lapore For sometime now on my oil changes He is awesome . Always great customers service. More

by BMARRY2010 Verified Customer Verified Customer

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Christ LaPorte is competent, professional, and polite. The other staff, including the me ganic, were competent and polite as well as accomodating. The other staff, including the me ganic, were competent and polite as well as accomodating. More

by adrienneg11 Verified Customer Verified Customer

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They completed the service one hour after the promise time. Two hours and a half for a oil change. time. Two hours and a half for a oil change. More

by santos.oquendo Verified Customer Verified Customer

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Terrible I waited three hours for an oil change and then they try to charge me $150 for a car with 4000 miles on it. Why did they give me an appointment useless they try to charge me $150 for a car with 4000 miles on it. Why did they give me an appointment useless More

by LPORFIDO Verified Customer Verified Customer

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When my transmission started acting up, I brought my truck into AL Hendrickson. The service manager, Chris L, was awesome. The problem was diagnosed by the end of the next day. Their communication was g truck into AL Hendrickson. The service manager, Chris L, was awesome. The problem was diagnosed by the end of the next day. Their communication was great, and they helped me work with the warranty company to get a new transmission. My truck now runs better than it did when I purchased it! More

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