Chris Howard
Chris Howard at Mazda of Elk Grove
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Chris Howard | Page 2

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
51 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

25 yrs, 11 mos

4.9

51 Reviews

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51 Reviews of Chris Howard

December 09, 2023

Dealership Rating
Employee Rating

I had an appointment at Mazda to have my tires installed with no other service. It took them 4 hours to finish the job due to their own overbooking. This is unprofessional and I will not bring my car here More

by Jane.truong
Service Time
Recommend Dealer
No
Dec 12, 2023

Mazda of Elk Grove responded

Jane, This is Billy Shields, Service Manager here at Mazda Elk Grove. I sincerely apologize for the wait. We truly value your business and appreciate your feedback. I will use this as a learning tool for my team to ensure we're communicating proper timeframes for services. If there is anything I can do to regain your trust, please give me a call at 916-405-5068.

November 28, 2023

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Employee Rating

Quick service. 45 minutes. Love the video inspection. Courtesy service. Will be back next time More

by Ryfong48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Mazda of Elk Grove responded

Thank you for your kind words! We are so happy to hear that you enjoyed the service and your experience working with our team. We truly appreciate you and your business with us!

October 28, 2023

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This dealership has one of the best service departments I have ever used. I trust them, I drive approximately 80 miles 1-way to have them service my two vehicles. I have been driving a Mazda since 1981. Chri More

by clavenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Mazda of Elk Grove responded

Clavenna, Thank you for your loyal business with us! We are so happy to hear that Chris and Billy have been able to take such great care of you and your Mazdas and give you 5-star service every time. We are so glad to have them as part of our team. We truly value you and your business with us!

September 19, 2023

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The staff is very professional and courteous. The car buying process was very easy. I would recommend my Mazda of Elk Grove to anyone. More

by bbarstis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes , Maria Angulo, David Greenly

Sep 20, 2023

Mazda of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! We are so happy to hear that our team was able to show you just how easy the car-buying process can be. It's so important to us to give all our clients the best customer service and we are glad that you were able to see that. We look forward to seeing you in a couple of months for your included first oil change!

July 27, 2023

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Employee Rating

We have always been super happy with the service dept. Chris Howard has treated us with kindness and is so helpful. We have Referred a lot of people to this dealership because of the service we have recei More

by conniebladh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Mazda of Elk Grove responded

Connie, Thank you so much for taking the time to share your kind words with us! We are so happy to hear that Chris was able to give you such 5-star service. We truly appreciate you and your business with us!

July 24, 2023

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Employee Rating

Jon made the buying experience easy and we really enjoyed his honesty and willingness to work with us. He was attentive to our needs and helped us with selecting the perfect CX-5 for us. I highly recommend More

by Conrad
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, David Renard

Jul 25, 2023

Mazda of Elk Grove responded

Conrad, Congratulations on your new CX-5, what a great choice! Thank you for taking the time to share your 5-star review with us. We are so happy to hear that Jon was able to help you and give you such great customer service. Wishing you many happy miles!

June 30, 2023

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Employee Rating

Schedule d my appointment a few days in advance and check in was a breeze. Chris explained everything very thoroughly, and service was completed ahead of estimated waiting time. Will always use Elk Grove Maz More

by MTM009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Mazda of Elk Grove responded

Thank you for bringing your vehicle in for service with us! We are so happy to hear that Chris was able to give you such great service. We just love working hard to give our clients the best service. We truly appreciate you and your business with us!

May 24, 2023

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Employee Rating

Fantastic and amazing service. Staff is awesome and helpful. Always willing to help customers out More

by Preetika.anand9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2023

Mazda of Elk Grove responded

Thank you for coming in for service with us! We are so happy to hear that our team was able to help you and give you such fantastic service. We truly appreciate you and your business with us. Wishing you many more happy miles!

April 27, 2023

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Employee Rating

The whole dealership, including Garrett and others, were great at helping me purchase my car and dealt with any issues I had. He even delivered the car for free because we were a single car family purchasin More

by djsloat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, Ruben Rodriguez, Christina Brown , Jarell Boyd, Taylor Schacher

Apr 28, 2023

Mazda of Elk Grove responded

Thank you for sharing your 5-star review of your experience working with Garrett and the rest of our team! We just love working hard to make sure we go above and beyond for our clients. We truly value you and your business with us!

April 08, 2023

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Employee Rating

Once again, Elk Grove Mazda you amaze me! ! Another seamless purchasing experience! How many Mazdas now? That would be 6-Holy Cats! More

by Very Satisfied Customer!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, Grant Salge, Billy Shields, Fang Yang , Taylor Schacher, Louie in Parts

Apr 10, 2023

Mazda of Elk Grove responded

Thank you for your loyal patronage! We are so happy to hear about your 6th purchase. If you ever have any questions, you know how to reach us.

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