Chris Figueredo
Chris Figueredo at Nissan of Torrance
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Chris Figueredo | Page 38

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.3
387 Reviews
4.3

387 Reviews

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387 Reviews of Chris Figueredo

January 26, 2021

Dealership Rating
Employee Rating

It was good. It seemed very busy, but they tried to do their best. They should have been more friendly in my opinion. Quality of work. More

by EMILY1595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Nissan of Torrance responded

Hello Emily, Thank you for providing us with this feedback. We are happy to hear that our team did their best on what sounds like a busy day. However not happy that they weren't friendlier. I hope I understood your feedback. If you wish to further discuss feel free to contact me via email at ereyes@ntnissan.com. Take care! Kind Reagrds, Elizabeth Reyes Customer Relations Manager

January 26, 2021

Dealership Rating
Employee Rating

I’ve been coming here for years. Ive always had a great experience. The service department makes it a point come out very quickly to meet you and get you started with your check-in as quickly as possible. More

by ISIDROGINZALEZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas

Feb 03, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 20, 2021

Dealership Rating
Employee Rating

Everyone is very friendly at Nissan of South Bay, especially, Service Dept. people. Thanks to Serve Dept. Manager, Claudio for taking care of my old Nissan for years with your kind, honest service sp More

by Rieko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez

Jan 26, 2021

Nissan of Torrance responded

Rieko, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 20, 2021

Dealership Rating
Employee Rating

They do a very fine job, however, the size of the dealer ship make it very difficult to get your car serviced by this dealership. More

by CKDFKJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2021

Nissan of Torrance responded

Hello, we're happy you found our staff to be supportive during your experience here at Nissan Of Torrance. Unfortunately we are a smaller facility but we do put all of our focus on providing our customers with Top quality service. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2021

Dealership Rating
Employee Rating

Great, fast & friendly service. Staff was very welcoming and also very helpful. Will use this dealership for all my Nissan needs. Keep up the great service More

by ANGELLEWIS304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 12, 2021

Dealership Rating
Employee Rating

The service was good, the representative Christ was excellent I enjoyed every moment with him, fun, great sense of humor, and takes care of business. More

by MADCAPOODLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you have any further questions, please don't hesitate to reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 12, 2021

Dealership Rating
Employee Rating

Dropped off my car for an oil change - and it was discovered the car also needed recall work. They told me the car should be there for 4 hours and under. Returned in less than 3.5 hours and it wa More

by COSTA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, David Campos , Jordan Blas, Claudio Gutierrez, Veronica Hernandez, Mitch Quintana

Jan 16, 2021

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 07, 2021

Dealership Rating
Employee Rating

Will not be returning to this location for service. Bad service. Long wait time even though i scheduled an appt, i was told appt doesnt matter only guarantees that your car wil be SERVICED THAT DAY, which More

by Tishaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 27, 2021

Nissan of Torrance responded

Hello Tisha, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com or (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 31, 2020

Dealership Rating
Employee Rating

Tell your employees to wear their masks during a global pandemic. Also, it took five hours to figure out why my check engine light was on. More

by KIRASHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 19, 2021

Nissan of Torrance responded

Hi Kirasherman, we can assure you that we do not find this type of behavior acceptable. We understand the severity of this pandemic and we are doing our best to keep our Customers and employees safe. We will continue to reiterate on the importance of wearing a mask. As for diagnosing a vehicle, each diagnosis is different and we do ask to keep the car for a few hours. Thank you for your feedback.

December 31, 2020

Dealership Rating
Employee Rating

Chris was excellent in providing service and status feedback!! Always displaying a professional attitude. This has been the second time that Chris has helped me. More

by FRANK.RAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Nissan of Torrance responded

Hi Frank., thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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