Chris Cortes

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by osoriobrenda931 Verified Customer Verified Customer

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This is the second car that I purchased from the store. The first one was totaled out in an accident came right back in. They got me a car within a week very similar to mine. The first one was totaled out in an accident came right back in. They got me a car within a week very similar to mine. More

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This dealership did a good job listening I feel, though as a woman I get overt about one trying to make a decision. Not here, they took the time to show me probably about eight or nine cars without any kin as a woman I get overt about one trying to make a decision. Not here, they took the time to show me probably about eight or nine cars without any kind of fuss before I made my decision More

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efficient of patience and communication. great financial manager and salesperson. strong recommendation to other future customers. great financial manager and salesperson. strong recommendation to other future customers. More

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Nice quick purchase, especially for a vehicle. The staff was very knowledgeable and helping. Would recommend dealer Al’s salesman to all family and friends. The staff was very knowledgeable and helping. Would recommend dealer Al’s salesman to all family and friends. More

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The dealership lied to me about financing, spelled my co-signers name wrong, and left the air filter out of my car and sitting in the glove box. Their sales tactics were very manipulative and I felt like co-signers name wrong, and left the air filter out of my car and sitting in the glove box. Their sales tactics were very manipulative and I felt like I was being taken advantage of. The sales manager kept showing me fake, hand written numbers in an attempt to confuse and intimidate me from negotiating further. We verbally agreed on an 11% interest rate but after looking at the official paperwork realized we were actually being offered a 12.5% interest rate. They said they ran our credit at Consumers Credit Union as we requested and they came back and told them that we were denied. This was a bold face lie as I have spoken and am in the process of refinancing with Consumers. They said no inquiry from the dealership was ever made. It’s absolutely infuriating seeing as I was on the cusp of my budget and instead of being honest and running credit where I’ve asked, I get lied too and ripped off. More

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