Chris Connor

The service department need to improve the service they give. Got my car and took it right back. It was not working. give. Got my car and took it right back. It was not working. More

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I am not sure where to begin! we bought the truck and less than 12 hours later the check engine light comes on. i try calling the dealer and after several calls I was finally told no one by the name of t less than 12 hours later the check engine light comes on. i try calling the dealer and after several calls I was finally told no one by the name of the sales managers Chris and Virgil work there and that our salesman Tito doesn’t work there. When i was first shopping for the truck the managers took my call immediately. I left a review and wouldn’t you know I was called back immediately from Tito begging me to take the review down. They come for the truck and tell us it was a sensor. but who knows what they’re really hiding. it’s been just 14 days since buying the truck and we find out they withheld a bad car accident the truck had including airbag deployment. tito assured us the truck was never in an accident and they serviced it for everything. well they also played around and never got us a carfax which we should’ve kept asking for over and over but we did a couple of times and we never got one and we were assured the truck was clear free and clear of anything. now no one will return calls or emails, spoke with the finance manager he was so rude and arrogant said he didn’t know what i wanted. said he would have the GM call me. never happened. the finance manager also said he was moving a few things around on the loan so we could get a better rate and putting a warranty on it but not to worry bc it was no charge. LIAR! it was 4 thousand dollar charge! this place is disgusting and full of liars! . we have contacted our lawyers and are taking this to the attorney general car fraud. all we want is our down payment back and to cancel this deal! they’re ignoring us. i would never buy a vehicle from here. stay away. they sell you junk and willingly hide information on used cars. I won’t stop with posting everywhere i can about this dealership and contacting everyone i can until they rectify this. CANCEL THE DEAL CASTLE & give us our down payment back and all this will go away!! More

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