Chris Clifton

The people at Southern were great. Their process for completing the sale is absolutely awful, I came in with a trade to buy a 4Runner planning to pay cash for the remainder. Thei Their process for completing the sale is absolutely awful, I came in with a trade to buy a 4Runner planning to pay cash for the remainder. Their process required me to complete the front end of a financing plan, (on my iPhone!),though I was paying cash. They explained it was their method of verifying identity and that there was no other way to buy the car. They also have multiple redundant methods to insulate themselves from the customer so they can mitigate the possibility of a lawsuit. You need to be on the defensive the whole time you’re dealing with them (their processes). It breeds an environment of mistrust. Not a pleasant experience and is very customer abusive. The people are good. The processes driven by corporate level aversion to and mistrust of customers yields a bad experience. At the end of the day, I have the car. It could have been far easier and far more pleasant. I recommend they have their C suite execs go all the way through a buying experience in the shoes of the customer. They’ll see what I mean. They just happened to have the exact car I wanted. Otherwise I would have gone elsewhere. More

by JOHN.SHIFFLETT.JS Verified Customer Verified Customer

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Coming in to buying a car for the first time not knowing anything Shayne who I bought my car from really helped me through the process! anything Shayne who I bought my car from really helped me through the process! More

by Damian Verified Customer Verified Customer

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Everyone was friendly, patient, and extremely helpful. I loved my experience at this dealership. Joel and all the Chris (s) we met were amazing. I am looking forward to going back for any of my new car’s I loved my experience at this dealership. Joel and all the Chris (s) we met were amazing. I am looking forward to going back for any of my new car’s maintenance. More

by 00peyton Verified Customer Verified Customer

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Mike Saab, Chris Clifton, and Mike Beck made buying my new Santa Fe a pleasant process. Buying a new car can be stressful and I really appreciate their willingness to work with me to meet my vehicle needs new Santa Fe a pleasant process. Buying a new car can be stressful and I really appreciate their willingness to work with me to meet my vehicle needs and budget. Thank you!! More

by kase220 Verified Customer Verified Customer

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Very good service. Helpful knowledgeable staff. Time efficient. Took good care of us as a customer. Helpful knowledgeable staff. Time efficient. Took good care of us as a customer. More

by vipulpatel1982 Verified Customer Verified Customer

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Everyone was absolutely wonderful, very helpful on my new purchase. Chris Clifton was very knowledgeable on my new vehicle. Lamar walked us through the MyHyundai blue link purchase. Chris Clifton was very knowledgeable on my new vehicle. Lamar walked us through the MyHyundai blue link More

by jgoon53 Verified Customer Verified Customer

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Great friendly very good people out standing helpful all very nice smart n kinda excited very nice smart n kinda excited More

by anthonypope2 Verified Customer Verified Customer

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