Chris Buie
Chris Buie at Autohaus BMW
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Chris Buie | Page 2

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
238 Reviews

Dealership Experience

18 yrs, 8 mos

Industry Experience

18 yrs, 8 mos

4.8

238 Reviews

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238 Reviews of Chris Buie

February 02, 2024

Dealership Rating
Employee Rating

I was given the run around just to get a flat tire fixed. Highly Unacceptable. More

by kay kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2024

Autohaus BMW responded

We understand now that you were frustrated. We tried to accommodate you the best we could and as quickly as we could, but you were unhappy. We are sorry, despite everything getting rectified that you are still unhappy. We are family owned and in business for over 55 years, great customer service is our number one priority. We really wish this would have been a better experience for you.

Mar 03, 2024

kay kay responded

First of all you’re a liar and secondly I’ll never do business with you guys. I have the estimate for one tire you guys sent me. I had to call my husband to speak with you because you offered me one tire. I have proof so don’t sit and lie. My review is accurate and i guess i hit pot holes on the highway very often in Illinois and have to have my car towed to St. Louis being that i don’t even live in your area. My husband will never ever lie and say that about me because he handles all of my car business. You’re a joke and your dealership is a joke. I have no communication with you guys other than when you offered me to come back days later for my car. I then contacted my husband to speak to you because you wouldn’t even give me courtesy to listen to my issue. You’re nuts to be lying and I have my proof. I keep my txt messages forever so my correspondence with Brittany I do have as well about 1 tire. My husband had to get you to outsource the tire because you told me you only had one and that’s all you had. I called my husband crying because you only wanted to prove me one and my alignment would have been totally unbalanced. You seem to have taken my review personally and it shows how unprofessional you guys really are. Buyer beware.

January 31, 2024

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Employee Rating

The service at Autohaus BMW is always top-notch. They always do a great job of estimating how long repairs/service will take and are happy to offer a loner when it will take longer than a couple of More

by Bkherdler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. If there are any other services you need, please contact us at Autohaus!

January 29, 2024

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Employee Rating

I love Autohaus BMW. They take such good care of their clients. I always trust their work More

by Mamacat0511
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 30, 2024

Autohaus BMW responded

Thank you for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 28, 2024

Dealership Rating
Employee Rating

I’ve continuously received very good quality service from BMW Autohaus. I’ve also purchased two previously leased cars from them, and they have taken very good care of both vehicles. More

by PO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We appreciate any feedback you have for us. We strive to approve in service and sales to give our customers the best experience. Thanh you for choosing Autohaus!

January 24, 2024

Dealership Rating
Employee Rating

Chris, Andi and the rest of the team at Autohaus did a great job on my wife’s IX. Although it took a while to get the parts, the service was easy to schedule, finished promptly, and done correctly. More

by Docboss
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy

Jan 29, 2024

Autohaus BMW responded

Thank you so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and look forward to serving you again.

January 21, 2024

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Employee Rating

Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 19, 2024

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Employee Rating

Service writer Chris Buie was very professional and helpful. I waited for my car to be serviced in a extremely nice waiting area. More

by askscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our services.

January 07, 2024

Dealership Rating
Employee Rating

Service is scheduled and completed with high quality, everything is good including courtesy service, got battery replacement discount, thank you for your Job. More

by George Guo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Autohaus BMW responded

George, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 04, 2024

Dealership Rating
Employee Rating

Çhris was great and attentive! ! He answered all of my questions and was thorough with his work ! More

by irinahulse.fr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 04, 2024

Autohaus BMW responded

We appreciate your business and value your feedback. If there is anything else we can for you, please let us know!

December 29, 2023

Dealership Rating
Employee Rating

Always a pleasure doing business with them. Chris Buie is the best! If you want first class work, I suggest Autohaus. More

by eclarkmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Autohaus BMW responded

Thank you for the 5- star review! We are happy that Chris impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

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