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Charmaine Brown
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Charmaine Brown | Page 3
Service Receptionist
McLoughlin Chevrolet
16700 SE McLoughlin Blvd.
Milwaukie, OR 97267
302 Reviews
Dealership Experience
19 yrs, 4 mos
Industry Experience
23 yrs, 10 mos
Languages Spoken
English
302 Reviews
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302 Reviews of Charmaine Brown
February 08, 2024
Disorganized, didn't communicate with me there was a inspection fee, I feel totally ripped off. Never returning inspection fee, I feel totally ripped off. Never returning More
by APULS078
Verified CustomerOther Employees Tagged: Christie M
Helpful 
January 26, 2024
My last service was done on a cold snowy/icy day that also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton cre also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton crew (I was just happy they were open!). I had a concern over a warranty issue with my GPS not working as it should and wanted to get my preventative maintenance done at the same time. The repair was delayed a bit, and I appreciated the prompt communication that it would take longer than expected. I was fine that it was taking longer, especially when I received the communication in a timely manner. My vehicle was repaired and even updated to the latest software version and the service done to my truck was done very well (I'm very OCD and check afterwards). Thank you to this dealer, I'll be back. More
by Rick F
Other Employees Tagged: Kayla Ryan-Seals
December 15, 2023
Very friendly and courteous from the time you arrive until you leave. Kept me informed throughout the whole process, and explained everything that was done. until you leave. Kept me informed throughout the whole process, and explained everything that was done. More
by rickeyjensen2
Other Employees Tagged: Kelsea Crownover, Christie M, Wayne Clure
December 14, 2023
Kayla was ready for me when I arrived. Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready soone Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready sooner than expected. When I picked up the car, I had coupons and the office staff worked hard at getting me the best prices they could. I was extremely happy with everything. More
by GARY@DUCTZOFPORTLAND.COM
Other Employees Tagged: Kayla Ryan-Seals, Christie M
November 30, 2023
Our sales advisor, Kayla, was an angle in disguise. She worked so hard to get our repairs covered under warranty. Fantastic at communication and follow through. The front desk staff was kind and easy t She worked so hard to get our repairs covered under warranty. Fantastic at communication and follow through. The front desk staff was kind and easy to work with. The facility was clean and organized. More
by SaraC
Other Employees Tagged: Kayla Ryan-Seals
November 20, 2023
I bring my car to McLoughlin because of the service and ability to get my car done. I had a break issue come up for the second time and they recommended replacing the part to get the car back to normal wor ability to get my car done. I had a break issue come up for the second time and they recommended replacing the part to get the car back to normal working order. While it was an unexpected cost I now have my car running at its best. More
by kariliebert
Other Employees Tagged: John Sayler
November 10, 2023
Quick to get me in and quick to get me out with quality service. Thank you. service. Thank you. More
by JAMIEKENNEL
Other Employees Tagged: Kelsea Crownover
November 09, 2023
I have never in my life written a review for an oil change, but it was such a positive experience and the staff was so friendly, kind, and professional, that I had to. It was simply a great experience change, but it was such a positive experience and the staff was so friendly, kind, and professional, that I had to. It was simply a great experience and I highly recommend it. The wait time was extremely minimal and the service was quick yet thorough and efficient.Thank you to the crew who helped me, your kindness was very appreciated. More
by Sophia Iwetchong
Other Employees Tagged: Wayne Clure
November 05, 2023
Courteous, fast affordable, good routine, maintenance on my corvette appreciate everything. Front desk advisor and tec. We’re all on point. my corvette appreciate everything. Front desk advisor and tec. We’re all on point. More
by Handihelpermovers
Other Employees Tagged: Kelsea Crownover, Wayne Clure
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