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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC
Refer Me

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
162 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.8

162 Reviews

Write a Review

162 Reviews of Charles Wiebel

June 12, 2024

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Employee Rating

They got us a quote of what the parts would cost and how much it would cost to have the service done in a timely manner. And the parts arrived sooner than we thought. More

by DBBURMEISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 15, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for choosing Ed Morse Chevrolet Buick GMC Muscatine for your service needs. We appreciate your feedback and look forward to assisting you in the future. Thank you! Sincerely, The Ed Morse Chevy Buick GMC Team

June 04, 2024

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Employee Rating

Everything went exactly as planned. Everyone was upfront and honest about the timeline and cost. Thanks. More

by TRAVIS77
Recommend Dealer
Yes
Helpful
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Jun 06, 2024

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to leave us this positive review! It's great to hear that everything went smoothly and that our team was transparent with you about the process. Please don't hesitate to reach out if you have any further needs or questions. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

June 04, 2024

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Employee Rating

Charles is always friendly and helpful! Always gets my vehicle back to me quickly and washed! Always there to answer any questions I have. More

by MAGGIE.JOHNSTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you, Maggie, for sharing your positive experience with us! We're thrilled to hear that Charles provided you with friendly and helpful service, getting your vehicle back to you promptly and washed. We appreciate your kind words and look forward to welcoming you back for any future needs. Sincerely, The Ed Morse Chevy Buick GMC Team

June 04, 2024

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Employee Rating

They were very quick and professional when I went in to get my new tires put on then few weeks later to get my oil change done. Washed my car and even did free pickup and delivery from my house. More

by emilyarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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Jun 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your positive experience with us at Ed Morse Chevrolet Buick GMC Muscatine. We're thrilled to hear that you found our service to be quick, professional, and convenient. We appreciate your business and look forward to serving you again in the future. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC Team

June 03, 2024

Dealership Rating
Employee Rating

Charles was very friendly, helpful and professional as always. Staff are the same. Enjoy time spent there More

by kbgerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood

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Jun 07, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind review of Ed Morse Chevrolet Buick GMC Muscatine. We are pleased to hear that you had a positive experience with our friendly and professional staff. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

June 01, 2024

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Employee Rating

Rob Witmer, service Manager runs a great service department. Brian Wood is my #1 sales person. Great dealership! More

by tntmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Brian Wood, Pete Smillie , Rob Witmer

Helpful
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Jun 04, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive review! We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC Team

May 26, 2024

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Employee Rating

Fast, efficient, and excellent service! Always a pleasure to work with Rob Wittmer and Jim Henderson at Ed Morse GM. More

by DDEKEYREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Dan Cox, Pete Smillie, Rob Wittmer

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May 29, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words! We are delighted to hear about your positive experience with Rob and Jim at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your business and look forward to working with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

May 20, 2024

Dealership Rating
Employee Rating

Charles is always pleasant, friendly and professional. I trust the service I am being provided. More

by JULI SCHUBICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 22, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you, Juli. We appreciate your kind words about Charles and our team's service at Ed Morse Chevrolet Buick GMC Muscatine. We are glad to hear that you trust us and value your business. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

May 14, 2024

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Employee Rating

The experience was great. Charles did a great job of communicating with me and letting me know what the service personnel found. More

by hawkifantruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Helpful
Report | Print
May 15, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your experience! We are delighted to hear that Charles provided excellent communication and kept you informed throughout your service visit. We appreciate your feedback and look forward to serving you again at Ed Morse Chevrolet Buick GMC Muscatine in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

May 09, 2024

Dealership Rating
Employee Rating

Everything was on time and very courteous. I dropped off the truck with a certain time pick-up with a wash and it was done on time. More

by dbriggs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie , Rob Whitmer

Helpful
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May 13, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the positive feedback! We're delighted to hear that your experience with Ed Morse Chevrolet Buick GMC Muscatine was timely and courteous. We appreciate your business and look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

May 13, 2024

dbriggs4 responded

My experience was great.

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