Charles Perkins | Page 11

Great Service I'm so pleased with the service I receive at Westside Lexus. I don't worry about the condition of my car since I always bring it in for scheduled main I'm so pleased with the service I receive at Westside Lexus. I don't worry about the condition of my car since I always bring it in for scheduled maintenance. My service consultant, Charles Perkins is knowledgeable and keeps me informed. He brings clarity to any questions that may arise. More

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Top notch service!!! We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you More

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Highest Degree of Professionalism Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took care of ALL vehicle matters to my satisfaction with the highest degree of professionalism! More

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Best Customer Service Representative Great service representative Charles Perkins and Jack that makes my experience at this dealership service area one of the best. I drive from the sout Great service representative Charles Perkins and Jack that makes my experience at this dealership service area one of the best. I drive from the southwest side of Houston to the West side. More

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Car 80,000 mile service Satisfied customer and I would recommend your service to others. Completed car service in a timely manner. My Charles Perkins is very helpful, courteo Satisfied customer and I would recommend your service to others. Completed car service in a timely manner. My Charles Perkins is very helpful, courteous and friendly. Thanks so very much Sincerely, More

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Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cover costs associated with parts and labor. They also provided a loaner car with essentially no advance warning. More

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Greas Customer Service My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks My rep really takes the time to make me feel like my car is the most important car there. First class all the way!!! Thanks More

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Vehicle registration and inspection Excellent service. Vehicle service. Vehicle inspection and 15000 mile service. Wheel alignment due to Houston pot holes. Life in city. Routine Excellent service. Vehicle service. Vehicle inspection and 15000 mile service. Wheel alignment due to Houston pot holes. Life in city. Routine checkup. No new issues. Ready for next checkup in six months More

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Charles Perkins is great Charles is thorough and very nice. He did a great job. I highly recommend him and this service group. Thank you for a good job. Charles is thorough and very nice. He did a great job. I highly recommend him and this service group. Thank you for a good job. More

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Charles Perkins is an awesome service consultant Great experience. I brought it in on Saturday morning and they returned it to me on Saturday afternoon. They kept all promises with respect to update Great experience. I brought it in on Saturday morning and they returned it to me on Saturday afternoon. They kept all promises with respect to update phone calls. Mr. Perkins even went to get the car from the car wash because we were pressed for time. More

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