Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet
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Charles Brocuglio

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.6
15 Reviews
4.6

15 Reviews

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15 Reviews of Charles Brocuglio

May 17, 2024

Dealership Rating
Employee Rating

Up selling and overpricing are not what I want to spend my money on. Much better deals with independent repair shops. More

by ctstagesupply@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 15, 2024

Dealership Rating
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I have been a customer of this dealership for many years and the service is excellent More

by Archilokuscolubris
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

May 10, 2024

Dealership Rating
Employee Rating

Love the customer service Jessica is amazing When I put up tall white guy and a short black guy Received me and my father with open arm They instructed what door to pull in with the car I call may be More

by bermudez0081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

May 10, 2024

Dealership Rating
Employee Rating

Everything went well need a little more help had to wait for a while but everything was fixed perfect More

by BRUCE50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

April 27, 2024

Dealership Rating
Employee Rating

Great place! Very trustworthy and fast! Love them!! Chuck is the best and will never go anywhere else! More

by calkins.emily
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

April 26, 2024

Dealership Rating
Employee Rating

all issues found should be written on receipt. too expensive. i question honesty and accuracy More

by TRIROM4EVER
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Montez

April 16, 2024

Dealership Rating
Employee Rating

All of the employees were extremely kind and helpful, and my service was completed quickly. More

by Isabella Conti
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

Apr 20, 2024

East Hartford Chevrolet responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team and that your service was completed quickly. Providing excellent service in a timely manner is always our goal, and we're delighted to have met your expectations. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

April 15, 2024

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Employee Rating

Everybody there is outstanding never an issue. That’s why I keep going back. Keep up the good work!! More

by JPARADIS65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

Apr 15, 2024

East Hartford Chevrolet responded

Thank you so much for your glowing review! We're thrilled to hear that you've consistently had outstanding experiences with us at East Hartford Chevy. Providing top-notch service and ensuring our customers leave happy is always our goal, and we're delighted to know we've been able to meet that standard for you. Your continued support means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to your next visit!

April 13, 2024

Dealership Rating
Employee Rating

Great service and attention to detail. Larger /better inventory of new vehicles than the predecessor dealership. More

by DTWAPOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Mierz, Jessica Montez

Apr 15, 2024

East Hartford Chevrolet responded

We're thrilled to hear that you had a great experience with us at East Hartford Chevy! Providing excellent service and attention to detail is always our top priority. We're also glad that you found our inventory of new vehicles to be larger and better than before. Your satisfaction means a lot to us, and we're committed to maintaining the highest standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

April 10, 2024

Dealership Rating
Employee Rating

Very professional, extremely knowledgeable when it came to answering questions in ways i could understand More

by Burtantonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

East Hartford Chevrolet responded

Thank you for your kind words! We're thrilled to hear that our team at East Hartford Chevrolet provided you with professional service and addressed your questions in a way that was easy to understand. We strive to ensure that our customers feel confident and informed throughout their experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

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