Charity Graff | Page 2

This dealership is incredible! Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved s Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved some pretty uncommon requests, no problem. And Noah, my sales rep., handled every issue that came up -- and even gave me his personal cell number in case I had any questions when he wasn't on-site. Absolutely phenomenal attention and service, from when I first walked in the door. More

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I had an excellent experience from beginning to end! The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He greeted me at the door with a smile when I arrived for my appointment and went above and beyond the entire day—staying nearly 13 hours to make sure everything went perfectly. He was kind, professional, and genuinely cared about making my experience a great one. I can’t thank him and the team enough! More

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Jorge was great, easy to work with, and makes the experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. More

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Excellent customer service - leased a car without needing to come in to the dealership which is extremely helpful for a business transaction needing to come in to the dealership which is extremely helpful for a business transaction More

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Did an outstanding job doing everything he could to get me out the dealership with my new 2025 Tacoma trd Pro. Friendly and a hard worker . Promote above peers. Thank you for everything on getting my dream me out the dealership with my new 2025 Tacoma trd Pro. Friendly and a hard worker . Promote above peers. Thank you for everything on getting my dream truck out the door same day! More

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Jorge was so nice and helpful. I loved working with him. I reccomend Jorge 100 percent. I loved working with him. I reccomend Jorge 100 percent. More

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Dusty was great to work with! He was patient, quick and thorough to answer all of my questions & outstanding customer service overall! He was patient, quick and thorough to answer all of my questions & outstanding customer service overall! More

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Such a welcoming and relaxing environment when shopping for cars at Toyota of Gladstone. They are always my first place to look when in the market for a car and I'm glad I bought my used car from here. Bre for cars at Toyota of Gladstone. They are always my first place to look when in the market for a car and I'm glad I bought my used car from here. Brendon and Charity went above and beyond to ensure my needs were met. They took their time with my search and I never felt pressured to make a decision. Dolf was fantastic in helping me finalize my purchase and educating me on available warranties and purchasing options. The entire team that I worked with made my experience enjoyable and rewarding. More

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I could not have been more pleased with the level of service I received. From start to finish it was relaxed, entertaining and engaging. The car is nice but the experience was the most pleasant process service I received. From start to finish it was relaxed, entertaining and engaging. The car is nice but the experience was the most pleasant process I have ever had at a dealership. Thank you so much Wayne and the rest of the people at Gladstone Toyota. You are stuck with us now!   More

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Wendal was awesome to work with, and very easy going. I was looking for a specific car and he helped me get the car I wanted, from start to finish he made the process easy for us I couldn’t be happier w I was looking for a specific car and he helped me get the car I wanted, from start to finish he made the process easy for us I couldn’t be happier with the purchase. Thanks again. More

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