Charity Graff | Page 14

Very smooth and pleasant experience trading two vehicles in and buying two new vehicles. This will be our go-to dealership for Toyotas from now on. in and buying two new vehicles. This will be our go-to dealership for Toyotas from now on. More

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Toyota of Gladstone is the perfect place to buy a car! My parents worked with Manuel, It was an enjoyable experience with him, both as a sales person and a friend! 10/10 Highly recommend him and Toyota of Gl parents worked with Manuel, It was an enjoyable experience with him, both as a sales person and a friend! 10/10 Highly recommend him and Toyota of Gladstone More

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Manuel is great! I walked in told him what I wanted and right away he had it together. In and out fast and easy! Exceptional! Oh and he speaks a big plus right away he had it together. In and out fast and easy! Exceptional! Oh and he speaks a big plus More

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Very pleasant and efficient service. Car was ready to pick up ready to go. Staff was knowledgeable and friendly. Excellent overall. Will recommend dealership to my friends. pick up ready to go. Staff was knowledgeable and friendly. Excellent overall. Will recommend dealership to my friends. More

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professionally run and well-organized dealership Ww infrequently buy new cars, but have had some negative experiences when doing so. This was not the case in dealing with Toyota of Gladstone. My i Ww infrequently buy new cars, but have had some negative experiences when doing so. This was not the case in dealing with Toyota of Gladstone. My initial contact was by phone, as a part of a Consumer Reports buying service contact. I was offered a car that fit the description, I asked for an out-the-door price (taxes/fees/etc) and was promptly given this in writing, by email. We were assured that the car was there at the dealership and available, and indeed it was--which also sometimes is not the case with other dealers, unfortunately. We we treated in a courteous manner, with patience and expertise, and we ended up buying the car for the price they stated on the phone, with minimal attempts to get us to buy add-ons. I recommend them to anyone buying a new Toyota. More

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Amazing service. Will be back Had been looking for a new Rav 4 XLE, at our price point. Only Gladstone could do it. Distance was a problem for us but not for them, they gladly deli Had been looking for a new Rav 4 XLE, at our price point. Only Gladstone could do it. Distance was a problem for us but not for them, they gladly delivered our vehicle over 200mi away, to our door. It was accompanied by a salesman who gladly explained the cars features. Exceptional More

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Outstanding Experience First new car, I've purchased 2 used previously from Toyota of Gladstone. Gabe was our primary sales representative for the new RAV4. First met Gab First new car, I've purchased 2 used previously from Toyota of Gladstone. Gabe was our primary sales representative for the new RAV4. First met Gabe in April to look at the RAV4's. Gather information. Extremely helpful, arranged all the demos etc. Very easy to work with. We returned in October to buy our chosen automobile, made an appointment with Gabe. During time between April and October he kept in contact with inventory and other info as we requested. I'd definitely buy from him again. Jason McCoy - Service. Very helpful with questions concerning service and warranties. Charity Graff and Kyle Belles - Setting up our online account and infotainment system. Couldn't have done it without them. Rodolfo Nuno - Finance. Setting up a custom service contract that was more inline with our driving style. Plus getting us closed and into our new Toyota quickly. I also talked to a gentleman in Parts. I can't say enough good things about these people. We are very happy with our new RAV4 Hybrid. The last question concerning Facebook, I don't use It, but if I did I would recommend them there too. More

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Our Best Experience with a Car Dealership This was a very pleasant no-nonsense experience. Our salesman was articulate, humorous, while letting the car sell itself. The features of the car This was a very pleasant no-nonsense experience. Our salesman was articulate, humorous, while letting the car sell itself. The features of the car were well explained by Bob, and it quickly became clear that we had found the car for us. Bob and Muhammad were extremely helpful, yet professional, in working with us when we finally talked about price. The entire staff were pleasant, professional, and accommodating. We would certainly recommend our team and Toyota of Gladstone to anyone! More

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Straightforward and hassle free experience! I contacted Jenna over email about Siennas, and I am very glad that I did! I visited and contacted multiple dealerships over the past few months, look I contacted Jenna over email about Siennas, and I am very glad that I did! I visited and contacted multiple dealerships over the past few months, looking for an AWD Sienna as I am expecting twins soon. Jenna was able to find the exact car that I was looking for and at the price I was looking for! I was worried that when I got to the dealership they would try to sneak in some charges or haggle on the price, but there was none of that hassle! They sold me the vehicle for the agreed upon price and I am now enjoying my Sienna. Thank you Jenna and Toyota of Gladstone! More

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Toyota of Gladstone SAVED THE DAY! This dealer provided me the best vehicle buying experience I have ever had (iv had many). I was in the middle of a week-long headache another dealer ( This dealer provided me the best vehicle buying experience I have ever had (iv had many). I was in the middle of a week-long headache another dealer (Wilsonville Toyota) who the only thing they seemed to be able to sell were excuses (if they felt like responding that day). I reached out to Jane Nakazwe who with the help of her sales Manager Charity Graff, had me the EXACT Tacoma I was looking for secured within 1 hour and in rout, checked and detailed the very next day. They even facilitated my Lyft to them! This team was beyond friendly, accommodating and comfortable to be with and even managed to make my 7yo daughter enjoy the experience! They worked with me on price and secured me ½ the APR that my bank offered. I would give them more than 5 stars if able. CANNOT RECOMMEND ENOUGH More

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