Chad O'Neil
Chad O'Neil at Valley Honda

Chad O'Neil | Page 2

Service Manager

Valley Honda

4173 Ogden Ave
Aurora, IL 60504

5.0
33 Reviews
5.0

33 Reviews

Write a Review

33 Reviews of Chad O'Neil

March 12, 2024

Dealership Rating
Employee Rating

Chad O ‘ Neil in service dept was a HUGE help. Excellent customer service and advice! I will ask for him the next time it is “check up” time! Honda has been a reliable vehicle and have had excelle More

by Mary N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Valley Honda responded

Thank you for your thoughtful review, Mary! We're thrilled to hear that Chad provided excellent customer service and advice during your visit. We appreciate your trust in our service department and your loyalty to Honda.

January 16, 2024

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Employee Rating

Armando was very professional and knowledgeable. He took his time to explain and show our son all the features of the HRV, even though it was later in the day and not good weather. Would definitely More

by skatemom22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Valley Honda responded

Thank you for your feedback! We are happy to hear that you had a positive experience with Armando! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new Honda HR-V!

December 20, 2023

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Fred was no nonsense. Respectful, friendly and honest. Treated me very well. Would highly recommend asking for Fred when visiting Valley Honda. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Valley Honda responded

Thank you for your kind review and recommendation, Michael! Enjoy your new ride!

December 03, 2023

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Always great service and friendly . Vehicle service done in timely manner and vehicle left clean More

by lld2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis , Kevin Hanna

Dec 04, 2023

Valley Honda responded

Thank you for your five-star review! We appreciate the opportunity to serve you and your automotive needs!

October 26, 2023

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Our experience at Valley Honda have always been smooth and positive. Dave is courteous and personable and treats you with respect. He works hard to provide the best deal possible. We never feel rushed or More

by Patrick C Raleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Zisk

Oct 27, 2023

Valley Honda responded

Thank you for your thoughtful review, Patrick! Its wonderful to hear that Dave worked hard to find the right vehicle for you! If you have any questions about your new Honda, please don't hesitate to reach out. We look forward to assisting you and your automotive needs in the future. Happy driving!

September 28, 2023

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Very knowledgeable, patient, and professional! Excellent to work with! Would definitely recommend to others! It was a great experience! More

by Juliepheneger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Valley Honda responded

Thank you, Julie! We appreciate the opportunity to serve you and your automotive needs!

September 28, 2023

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Employee Rating

On our first visit to Valley Honda’s Service Department, we were fortunate to be assisted by Chad O’Neil, who provided prompt, courteous, and thorough assessment to resolve an issue of a nail in one of our More

by Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Valley Honda responded

Wow! On behalf of all of us at Valley Honda, thank you for your thoughtful review! We are thrilled to hear that Chad went above and beyond during your time in our service center. We look forward to assisting you in the future! Take care!

April 24, 2023

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Valley Honda is very professional, honest, and trust worthy. I highly recommend them for your next Honda. My sales person, Ken, was straight forward, delivered what he promised, and had great follow thr More

by Joyce.wickman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Negley

Apr 25, 2023

Valley Honda responded

Thank you for this awesome review, Joyce! We appreciate you taking the time to share your experience. If you have any questions about your new Honda, please be sure to give Ken a call. Happy driving!

October 17, 2022

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Employee Rating

I recently completed a purchase of a 2022 Civic EX and worked with Tom Propersi and Jack Davis. They make a fantastic team and worked with me for 7 months to manage a challenging supply chain issue and g More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Propersi, Jack Davis

Oct 18, 2022

Valley Honda responded

On behalf of all of us at Valley Honda, thank you for this incredible review! We couldn't be happier to hear that Tom, Jack, and the rest of our team provided top-notch service. If you have any questions about your new Honda Civic, please don't hesitate to give our team a call. Happy driving!

September 01, 2022

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Employee Rating

JD was so extremely helpful! I love my new Passport! He helped me make the best decision. I’m so glad I can drive safely to work! More

by alyssamhgc2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JD Olivares

Sep 01, 2022

Valley Honda responded

Congratulations Alyssa! We are happy to hear that you love your new Honda Passport! If you have any questions about your new ride, please don't hesitate to give JD a call. Happy driving!

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