Chad Christensen | Page 51

Car shopping experience with Heidi Fountain. Heidi was quite professional. Her courtesy and attentiveness felt genuine. I was comfortable and unrushed. Heidi and Chad provided the information Heidi was quite professional. Her courtesy and attentiveness felt genuine. I was comfortable and unrushed. Heidi and Chad provided the information I requested in a straightforward manner with no games. Jerry Sobotka More

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Great professionalism, very easy going! After seeing a brown metallic (yes, BROWN) Volvo wagon (yes, VOLVO WAGON) cruise past me on 370 a couple days ago, I kind of had to pinch myself. I’ After seeing a brown metallic (yes, BROWN) Volvo wagon (yes, VOLVO WAGON) cruise past me on 370 a couple days ago, I kind of had to pinch myself. I’m not a car guy, I’m not a wagon guy, I’m not an import/European car guy, and I DEFINATELY am not a Volvo guy...so I thought. I popped out to Gorges Volvo to drive the V90CC that I saw on the road thinking it would be a total letdown compared to how cool it looked while in motion and boy was I wrong. I can honestly say that it was the most elegant interior I have ever seen and about the best riding and handling non-sports car I have ever driven. Aaron knew everything there was to know about the product and I was astonished to hear that he was a “new employee” to the Volvo line. I was even impressed by their website which I admittedly scoured before deciding to make the trip out from Ralston...such awesome photos!!! Kudos to the website crew! The GM, Joe, even came out to shake my hand to make sure I was being well taken care of. Fully expecting him to try to close me or sell me on the brand, he instead quite professionally thanked me for coming out and gave me his card and personal cell phone number and asked me to call him if I ever needed any help. I drove back home thinking that I had just left a truly professional place of business, and not just another car dealership. An absolute first after leaving a car dealership!! More

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Excellent experience Mike was outstanding to work with. He was very knowledgable and responsive to all questions. I'd highly recommend him and truly appreciate his attent Mike was outstanding to work with. He was very knowledgable and responsive to all questions. I'd highly recommend him and truly appreciate his attentiveness. More

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Great experience Gary did a great job today. He was knowledgeable about the vehicles, answered our questions and was very patient with the whole process. And NEVER pus Gary did a great job today. He was knowledgeable about the vehicles, answered our questions and was very patient with the whole process. And NEVER pushy or overbearing, which is a huge deal to me. Every other staff member we dealt with today was excellent as well. More

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Outstanding! First and foremost, I am not normally a Volvo fan. Normally I wouldn't have went here. I'm glad I did. I found a gently used truck for the right price First and foremost, I am not normally a Volvo fan. Normally I wouldn't have went here. I'm glad I did. I found a gently used truck for the right price and meet Gary and Chad. I normally also dread buying a car, as often is the case, you end up spending the entire day having the sales associate go back and forth to get a price for a vehicle. Then paper work etc. That's what I'm used to. I meet Gary (that's Captain Gary Shockley-thank you for your service!), who was pretty new to Gorges. I didn't know that until later on because he didn't act like someone who was new to the job. He was great! And I felt no pressure to buy anything. Then I meet Chad who is one of the sales managers. Instantly think I'm being traded as I've often had bad experiences. Again. Not the case. Chad was very transparent on the truck and we made a handshake, the three of us, in less than 30 minutes. I was floored! Chad and Gary said that is how they do things! They held the vehicle until I could come in to sign papers. I was able to come in, sign papers over lunch and be on my way. Hope it should be done. Their loyalty program is outstanding Great group. Hope to come back again! You guys are fantastic! More

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The BEST!! My experience at Gorges Volvo yesterday with Mike P. was amazing! The process truly was unlike any other. There was no pressure, no annoying sales t My experience at Gorges Volvo yesterday with Mike P. was amazing! The process truly was unlike any other. There was no pressure, no annoying sales tactics. Mike was very thorough and explained it all in detail. He really went above & beyond. I honestly couldn't be happier! Thanks a million Mike and the Gorges team!! More

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Very accommodating Brandon was very accommodating through the whole process. I appreciated Brandon communicating via email and providing me with all of the information Brandon was very accommodating through the whole process. I appreciated Brandon communicating via email and providing me with all of the information I was requesting and doing so in a timely manner. Hopefully this will be a dealership I will continue to do business with in the future. More

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Great experience Working with everyone at Gorges has been super easy. From the first appointment to the last where I picked up my new car (that I absolutely love!!), t Working with everyone at Gorges has been super easy. From the first appointment to the last where I picked up my new car (that I absolutely love!!), the sales staff and managers were friendly, knowledgeable, and very clearly listened to what I wanted (and didn’t want). There was zero pushing for added benefits - once I said I didn’t want a specific feature, it was left alone, which, in my experience, is extremely rare when purchasing a car. I picked up my car on Friday morning and then had a very minor issue on Sunday evening around 6 pm. I texted Mike and expected a response Monday morning, but instead I received a call back about 3 minutes later. Absolutely amazing service. I’d recommend Gorges Volvo to everyone. More

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