Chad Allard | Page 19

Exellent sales staff, flawless performance. Chad Allard and I noticed rims were damaged/scraped by rubbing against curbs. He got the service dept to perform an immediate and perfect repair within 2 hours. and I noticed rims were damaged/scraped by rubbing against curbs. He got the service dept to perform an immediate and perfect repair within 2 hours. More

by RJPAINE246 Verified Customer Verified Customer

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Top Shelf, Hands down best car buying experience I have ever had. You can tell Chad came from the Hospitality background. Great Job BMW !!! White Glove Service as we expect and should get. ever had. You can tell Chad came from the Hospitality background. Great Job BMW !!! White Glove Service as we expect and should get. More

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Great buying experience! Chad Allard could not have been nicer or more hospitable...as well as everyone else from the staff who stopped by during the buying process! Thank you! nicer or more hospitable...as well as everyone else from the staff who stopped by during the buying process! Thank you! More

by civjan Verified Customer Verified Customer

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I received excellent service that was under warranty. The service was thoroughly explained and the video helpful. It was nice to have a free car wash at the same time! The service was thoroughly explained and the video helpful. It was nice to have a free car wash at the same time! More

by PEMOBOO Verified Customer Verified Customer

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Special thanks to Chad Allard for his extra care in providing a 5 Star experience in the purchase of our first BMW. We are very pleased providing a 5 Star experience in the purchase of our first BMW. We are very pleased More

by SMILEDOC1234 Verified Customer Verified Customer

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excellent customer service! We currently lease 3 BMWs and Emilio was excellent - going above and beyond to make sure we were happy. Would definitely recommend Emilio was excellent - going above and beyond to make sure we were happy. Would definitely recommend More

by ANDREW@MEDWAYREALTY.COM Verified Customer Verified Customer

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Chad made the whole experience simple and quick. He was extremely helpful and maintained great communication throughout the entire process. I am very happy with the car too extremely helpful and maintained great communication throughout the entire process. I am very happy with the car too More

by pjh1107 Verified Customer Verified Customer

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Overall experience exceeded expectations of a dealership. Entire process start to finish was hassle free, collaborative, and made me feel a strong relationship was forged. Entire process start to finish was hassle free, collaborative, and made me feel a strong relationship was forged. More

by commerce0 Verified Customer Verified Customer

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DO NOT BUY HERE!!! I waited almost 5 weeks for them to payoff my vehicle I traded in. The. When they finally sent the check to my bank, it was over $16,000 short of what we had agreed upon when I made the payoff my vehicle I traded in. The. When they finally sent the check to my bank, it was over $16,000 short of what we had agreed upon when I made the deal. I’ve had to make another payment on the vehicle I no longer own. My bank has threatened to purchase insurance on my behalf for a vehicle I no longer own and bill me for it. No communication skills, no customer service. Oh, they did send me a set of new mats and asked that I write them a good review. I’m sorry but a measly set of car mats can’t make what you have done to stress my wife and myself out for weeks, cost me countless of hours on the phone with you, the dealership and the banks trying to fix the problem you created go away. The lack of attempt to truly remedy the situation on your behalf only goes to show the values in which your dealership operates. I hope no one ever has to go through what I’ve had to go through and I hope that “upper “ management, not just at the dealership but beyond that, read this review and take this as an opportunity to rectify what has caused my situation to spiral out of control like it has. More

by ASILVA62812 Verified Customer Verified Customer

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Our experience buying a car @ BMW Sarasota was painless from start to finish. Lisa was a pleasure to do business with. Extremely professional and knowledgeable. from start to finish. Lisa was a pleasure to do business with. Extremely professional and knowledgeable. More

by LAB95134 Verified Customer Verified Customer

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