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Cesar Tereso
877 Reviews
877 Reviews
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877 Reviews of Cesar Tereso
August 05, 2020
I am new to the area and the dealership. I was not sure what to expect but Cesar was great! The service was great! I will be returning! I highly recommend this dealership to anyone needing service or looki what to expect but Cesar was great! The service was great! I will be returning! I highly recommend this dealership to anyone needing service or looking for a car to buy!! More
by Melanie
Verified Customer
August 05, 2020
I love BMW I have had a BMW for years as there is no car like it! Ferman BMW do an outstanding job with service and the representative that helps me and has for I have had a BMW for years as there is no car like it! Ferman BMW do an outstanding job with service and the representative that helps me and has for years is Caesar and he is exceptional. Always helpful, informative and most of all sincere and caring. More
by gabissett
July 30, 2020
Great and quick service. Got one tire replaced with very reasonable price. Cesar also checked on regular service and recalls. Get all done in one visit. Thank you Cesar! reasonable price. Cesar also checked on regular service and recalls. Get all done in one visit. Thank you Cesar! More
by NAGIW2000
July 26, 2020
Cesar always gives great service...far better than what I received at another dealership I visited. I will keep coming back to Ferman because of the great service. They are the best dealership service depart received at another dealership I visited. I will keep coming back to Ferman because of the great service. They are the best dealership service department that I've dealt with from any make of car I've had over the years. More
by jstarck4
July 22, 2020
Excellent Experience Cesar ALWAYS delivers an exceptional job when I bring me vehicle in. He's helped me for several years over two BMW 5 Series cars. He is resourceful Cesar ALWAYS delivers an exceptional job when I bring me vehicle in. He's helped me for several years over two BMW 5 Series cars. He is resourceful and gets the issue resolved every time. Great follow-up and customer skills. More
by dave.maclean
July 20, 2020
100 percent happy from start to finish. Left a review on google and I never leave reviews. Great job across the board. Many thanks. Cheers google and I never leave reviews. Great job across the board. Many thanks. Cheers More
by mhurley133
Other Employees Tagged: Bob Murray, Joe Cleaver , Alex Senko
July 11, 2020
Horrible. I brought my 2007 BMW into service, to have the a/c diagnosed. I was informed there were 2 problems with the a/c. I had those fixed, and the a/c was still not working. I looked at the paperwork the a/c diagnosed. I was informed there were 2 problems with the a/c. I had those fixed, and the a/c was still not working. I looked at the paperwork I was given. They had the wrong VIN #, Car, and mileage. I called to see what could be done to have this corrected, and the “customer service” I received was HORRIBLE! They said it was not their problem it was not fixed. After spending hundreds of dollars from being told from your service department that this is what is wrong and it was not. Why should I have to pay for a diagnostic when the information they gave me was incorrect from day 1. Very rude, unprofessional, and horrible customer service. I was told I would Get a call back and here we are 2 weeks later and still no phone call. I would not recommend the service department. More
by Kathleen Casey
Other Employees Tagged: Nick Hawk
July 07, 2020
Ferman BMW has done a great job servicing our BMW’s for years. Cesar in customer service has been outstanding to work with and we really appreciate going the extra mile for us! years. Cesar in customer service has been outstanding to work with and we really appreciate going the extra mile for us! More
by Plainsman5
