Cesar Tereso | Page 45

Fantastic experience! Cesar was a terrific and the entire experience was flawless and professional for the appointment setter to the pickup!! experience was flawless and professional for the appointment setter to the pickup!! More

by jmfisherkeller Verified Customer Verified Customer

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Service department is great. Finance department is a big disappointment. When I request my warranty info a few months back, I was told there is only one person working in that department and he will have to disappointment. When I request my warranty info a few months back, I was told there is only one person working in that department and he will have to call me back. Never receive call back. Very bad customer service More

by BNGO_25 Verified Customer Verified Customer

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They are efficient and Caeser is very professional. The dealership is always spotless. I've been to all of the BMW's in the area. This one's the best! dealership is always spotless. I've been to all of the BMW's in the area. This one's the best! More

by talbano2 Verified Customer Verified Customer

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Customer Service excellent. Snacks are fair add some fresh fruit. Waiting time is updated great customer Service i fresh fruit. Waiting time is updated great customer Service i More

by raverill379 Verified Customer Verified Customer

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Always a great experience at Ferman! The entire Ferman team's commitment to customer experience is exceptional. team's commitment to customer experience is exceptional. More

by pikekimberly Verified Customer Verified Customer

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The Ferman team did a great job demonstrating great customer service. In particular ourtney on the service team and our BMW service leader Cesar! customer service. In particular ourtney on the service team and our BMW service leader Cesar! More

by conticasa Verified Customer Verified Customer

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Had great service and they worked around all the other things going on in my day. things going on in my day. More

by fkare1205 Verified Customer Verified Customer

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Attentive service where they know your name and they always go out of their way to make sure your car is right the first time always go out of their way to make sure your car is right the first time More

by jbrantspence Verified Customer Verified Customer

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Service there lives up to the Ferman name. I drive an hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me More

by jaylakeane Verified Customer Verified Customer

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Cesar was excellent. Really strives to make sure customers are helped out and thoroughly goes out of his way to make sure they are happy. customers are helped out and thoroughly goes out of his way to make sure they are happy. More

by fkajoshaj Verified Customer Verified Customer

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