Cesar Pereira

My Service Advisor Cesar Pereira continues to meet or exceed my expectation in servicing my vehicle. Takes the time to review any notes from the technician who performed the service, So I am up to speed exceed my expectation in servicing my vehicle. Takes the time to review any notes from the technician who performed the service, So I am up to speed on what may or may not be needed during my next service visit. More

by dwightseiter Verified Customer Verified Customer

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Cesar Pereira is a very rude argumentative person (very unprofessional). I will no longer do business with Clay Cooley. unprofessional). I will no longer do business with Clay Cooley. More

by rewheel Verified Customer Verified Customer

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Cesar is great and always makes sure that I get in and out in no time. out in no time. More

by gsproducer1 Verified Customer Verified Customer

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I had an issue with my dash making a rattling noise. They were able to get me in same day and resolved the issue within a reasonable time. Great service and communication! They were able to get me in same day and resolved the issue within a reasonable time. Great service and communication! More

by cvalladolid9 Verified Customer Verified Customer

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Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More

by PARTEE.ADAM Verified Customer Verified Customer

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My service representative is awesome. Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person More

by Maj3111 Verified Customer Verified Customer

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Caesar did a great job. He kept me informed at every point in the visit He kept me informed at every point in the visit More

by dholland606 Verified Customer Verified Customer

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Waited 2 hours for a an oil change and the sign literally says “fast oil changes” Proceeds to leave my blinkers after the oil change. Doesn’t want to honor my 3 freee oil changes . Not happy . says “fast oil changes” Proceeds to leave my blinkers after the oil change. Doesn’t want to honor my 3 freee oil changes . Not happy . More

by kaylajacinto19 Verified Customer Verified Customer

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He was rude as xxxx, talked to be like I was stupid and yelled over me. yelled over me. More

by JALUXTX Verified Customer Verified Customer

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Service was fast and Kyle was very friendly. Pick up was a little rough because Kyle was at lunch but they could t find my keys. Pick up was a little rough because Kyle was at lunch but they could t find my keys. More

by lasifford211 Verified Customer Verified Customer

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