Cedric Salas

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide you with such a positive and efficient car-buying experience. Your review truly highlights our commitment to customer care, as we strive to be understanding, helpful, and respectful to every client. It's also great to know our team's determination helped get you into the right vehicle for a test drive so quickly. We'll be sure to pass your compliments along to Cedric Salas and Rossi Fisher. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We are so glad to hear that you had a great experience with our team and that you trust us with your vehicle purchases. Your comments about us being the only dealership you trust truly resonate with our mission to build meaningful relationships based on trust and fairness. It's also a testament to our team's determination to meet your needs and exceed expectations. We will be sure to pass along your kind words to Cedric Salas. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are so pleased to hear that you had such a positive experience with our team. Your comments about Noe being helpful and honest, and William giving you space for financial discussions, perfectly reflect our commitment to customer care and our mission to create meaningful relationships based on trust. We believe in helping our clients make informed decisions without pressure. We will be sure to pass along your kind words to both Noe and William. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are very sorry to hear that we failed to meet your expectations and would certainly appreciate an opportunity to better understand what transpired that put our team in such negative light. Ross cordially invites you to contact him personally so we may better understand your perspective and see what opportunities for growth me can derive from your insight. Please call 785 263 4000 and request Ross Taplin at your earliest convenience. Thanks for the candid feedback and we hope to hear from you soon! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful review! We are so happy to hear that Michelle provided an outstanding experience and that you enjoyed working with our team. Our Teamwork value is about achieving more when we work together, and your feedback is a perfect example of our sales and finance teams working together to provide an excellent experience. We'll be sure to pass on your compliments to Michelle, Cedric, and Stephen. We look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

What a fantastic review – thank you! We're thrilled to hear you found our team polite and helpful, and that you're loving your car. We pride ourselves on being quick with service jobs while maintaining our high standards of workmanship, so it's great to know that was your experience. Our team's dedication to customer care really shines through in your comments. We appreciate you recommending us and recognizing Carter Taplin, Cedric Salas, and Lance Gentry! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing such a wonderful review! We are so pleased to hear that you consistently receive great service and that Michelle Holt has been instrumental in helping you with the purchase of five vehicles. Her dedication to going "above and beyond" truly exemplifies our commitment to customer care and building trust with our clients. We're also glad to see your positive feedback on Cedric Salas and Stephen Facey. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are absolutely delighted to hear how pleased you were with your experience at Holm Abilene! It's fantastic that Carter, William, and Cedric made the process so easy to work with and that you found everyone nice and courteous. Your willingness to highly recommend us truly underscores our mission to create meaningful relationships based on Trust and Fairness. We strive to provide exceptional Customer Care in every interaction, and your feedback lets us know we achieved that goal. Thank you! Sincerely, the Holm Automotive Team of Abilene