Catherine Chism

Great service 100% recommend. They will go out of their way to help you out!! They will go out of their way to help you out!! More

by vreymon1 Verified Customer Verified Customer

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The car I looked at in particular had been advertised on Cars.com for at least two weeks. Its price there bounced between $17k and $19k. On the day of my appointment to see the car, after my test drive, the Cars.com for at least two weeks. Its price there bounced between $17k and $19k. On the day of my appointment to see the car, after my test drive, the back office listed the price of the car at ....... $22k. My salesperson explained it was this was due to inflation, but the New Year started a few weeks ago, and inflation was already factored in the KBB values. Also, the price had not risen above $19k for the three weeks prior, and you want me to believe that suddenly it rose by $3k in less than 10 hours! That would be a change that is 300% of the largest change over the previous three weeks. It was 150% of the range of prices listed over that time. It was not a coincidence or bad luck. It was deliberate deception. This was not the only item on the price break out that was notable. They listed title transfer fee as $2000, when other dealers have listed it closer to $1000. It was said that no sale can be done without Toyota Advantage, which adds $4000 to the purchase price. In the end, it turned out it can be done. I can go on. I'll talk about the problem with KBB some more. At an advertised price of $17k at one point, it was below the bottom of the range of prices suggested by KBB. It would mean that whoever chose the price examined the car, thought for a moment, and felt it was probably worth less than most other cars of the same model, trim, and year. In contrast, $22k was just outside the range on the high side. It meant that someone thought about the car and its condition and felt it was far better than most of its peers. Those two judgments are incompatible. If the belief was the car was poorer than most, then it should be consistently at or around the bottom of the range. If it was believed the car was in better shape, then the listed price should be consistent with the top part of the range. More

by hideous_hyena Verified Customer Verified Customer

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Youssef was great to work with. He was very knowledgeable about the vehicle and worked very closely with me On every aspect of the negotiation of purchasing the car He was very knowledgeable about the vehicle and worked very closely with me On every aspect of the negotiation of purchasing the car More

by headcoachrusso Verified Customer Verified Customer

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Everyone I dealt with very friendly and professional. I would highly recommend purchasing your next vehicle from them. I would highly recommend purchasing your next vehicle from them. More

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Had a very wild experience and lost faith in Toyota all together but the general manager Greg helped me greatly and put Ms. Chism on the case. Catherine Chism helped me so much every step of the way. Kept together but the general manager Greg helped me greatly and put Ms. Chism on the case. Catherine Chism helped me so much every step of the way. Kept in contact with me and built such a great rapport with me that little by little she has been able to restore some of my trust. I truly appreciate the way this issue was handled. More

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Enjoyed my experience considering it was my first time buying a new car for the the first time Catherine Chism was great buying a new car for the the first time Catherine Chism was great More

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Catherine worked very hard to help us. Very knowledgeable about cars which is a plus and made the process fast and simple. True to there word no sweet talking or lies but also made it fun Very knowledgeable about cars which is a plus and made the process fast and simple. True to there word no sweet talking or lies but also made it fun for us which never was that easy anyplace we have gone to. Would definitely recommend her and toyota of tampa bay which is why were definitely going back for another car 5 stars aint enough i would go beyond that More

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Catherine Chism made our vehicle purchasing experience seamless and pleasant. She provided top notch customer service. seamless and pleasant. She provided top notch customer service. More

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Catherine Chism was absolutely awesome, as was everyone involved in the process. I would highly recommend them for your next vehicle. I love my new Tundra!! involved in the process. I would highly recommend them for your next vehicle. I love my new Tundra!! More

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In purchasing my Highlander Catherine made the entire process enjoyable. My car was ready, looked great, and she answered all of my questions as well as providing information regarding the extensive feat process enjoyable. My car was ready, looked great, and she answered all of my questions as well as providing information regarding the extensive features that the Highlander is equipped with. Also, everyone else that we delt with at Toyota of Tampa Bay exuded a positive attitude. So if you are in the market, give Catherine a call... More

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