Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
128 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs

5.0

128 Reviews

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128 Reviews of Cassie Smith

March 28, 2026

Dealership Rating
Employee Rating

Lonnie is an incredible sales person. He took the time to listen to all my needs and helped me find the perfect car. I will be highly recommending Arlington Heights to all my friends and More

by VMUKY
Recommend Dealer
Yes
Mar 29, 2026

Arlington Heights Ford responded

Thank you for sharing your positive experience with our team at Arlington Heights Ford. We appreciate your recommendation and are glad to hear you found the right car. Wishing you all the best with your new vehicle.

March 28, 2026

Dealership Rating
Employee Rating

Great people to do business with! Second vehicle I buy from this establishment and also brought my sister and she bought her”s too! Customer for life! Highly recomend! More

by Enrique
Recommend Dealer
Yes
Mar 29, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We appreciate you recommending us to your sister as well. Looking forward to serving you both.

March 25, 2026

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Friendly service with customer oriented focus. Overall happy with the visit and would recommend for future purchases More

by Luke.duggins
Sales Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Arlington Heights Ford responded

Thank you for sharing your experience at Arlington Heights Ford. We're glad our team provided customer-focused service. We appreciate your recommendation.

March 20, 2026

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Employee Rating

Came in to see my family friend Elliot, and he helped me find exactly what I was looking for. I am in love with my new car! He made the entire process quick and easy, and made me feel even more confident in More

by Knox
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Recommend Dealer
Yes
Mar 21, 2026

Arlington Heights Ford responded

Thank you for sharing your experience at Arlington Heights Ford. We're glad our team helped make your purchase smooth. Enjoy your new car.

March 12, 2026

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Fabulous car salesman highly recommend Jasmine and Teddy Arlington heights was a great dealership and experience More

by JerryWashington93
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Recommend Dealer
Yes
Mar 12, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford. We appreciate your kind words about our team and your experience. Enjoy your new vehicle.

March 04, 2026

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Employee Rating

Whole experience was extremely fast and easy. Everything was thoroughly explained by the team at Arlington Heights Ford a big thanks to Lonnie, Teddy and JR. More

by SanDS
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 11, 2026

Arlington Heights Ford responded

We appreciate your feedback on our team at Arlington Heights Ford. It's good to hear the experience was smooth and clear. Thank you for sharing.

February 28, 2026

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The service was great and we had an amazing customer experience. We highly recommend Elliot as he is the best and is very knowledgeable about the cars that he sells. More

by salmansalim075
Sales Price Transparency
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Recommend Dealer
Yes
Mar 01, 2026

Arlington Heights Ford responded

Thank you for recommending our team at Arlington Heights Ford. We're glad you had a great experience and found the help you needed. We appreciate your feedback.

February 28, 2026

Dealership Rating
Employee Rating

I just bought my car at AH Ford. I had an excellent experience and Lonnie Catanese Made the experience stellar! He was easy to work with and very trustworthy. If your looking a For More

by Maria.vdmc
Recommend Dealer
Yes
Mar 01, 2026

Arlington Heights Ford responded

We appreciate you choosing Arlington Heights Ford for your purchase. Our team is glad to hear about your positive experience. Thank you for sharing your feedback.

February 21, 2026

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Employee Rating

Incredibly knowledgeable and friendly staff and management. Excellent experience with both vehicles purchased with Elliot. We will definitely be back in the future. More

by aodell2716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2026

Arlington Heights Ford responded

We appreciate your kind words about our team and your experience with the vehicles. Arlington Heights Ford values your trust and looks forward to serving you again. Thank you for choosing us.

February 21, 2026

Dealership Rating
Employee Rating

Lonnie Catanese and Marco were great to deal with, drove several hours for an amazing deal! GO SEE LONNIE !!! More

by J.HUMENIK
Recommend Dealer
Yes
Feb 21, 2026

Arlington Heights Ford responded

We appreciate you sharing your experience with our team at Arlington Heights Ford. Thank you for choosing us and acknowledging the effort put in. Safe travels with your new vehicle.

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