Casey Duffy | Page 2

I have always received excellent service from this dealership! This most recent visit was because of a recall. Steve Nevitte made sure that I had the right loaner, kept me apprised of the service to b dealership! This most recent visit was because of a recall. Steve Nevitte made sure that I had the right loaner, kept me apprised of the service to be done, and notified me immediately when my car was ready. He is always very professional and understanding of circumstances. Additionally, the gentleman who washed and cleaned my car, did an outstanding job! I take great care of my Mercedes and so did he! It looked ‘showroom’ new! I regret that I didn’t ask for his name!! I have been a customer here since 1997 and have loved my six cars and this dealership. Casey Duffy is fantastic in the sales office. I think this is my third car with him. The office staff are always helpful~very professional, and friendly. I like the individual attention given to customers. (I’ve noticed how others are treated.) It’s nice to see and experience this in an impersonal world. More

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Casey was great to work with. He answered all our questions, was efficient, and it was a great experience overall. I'm very happy with my new SUV! He answered all our questions, was efficient, and it was a great experience overall. I'm very happy with my new SUV! More

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Ronan was awesome from the moment I came through the door. Great customer service and very helpful and he explained things throughly. He even inspired me to upgrade my vehicle per providing me with a fa door. Great customer service and very helpful and he explained things throughly. He even inspired me to upgrade my vehicle per providing me with a fabulous loaner. More

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This is our third Mercedes purchased from Casey at Annapolis Mercedes. He’s the best as well as the entire team! He is extremely knowledgeable, responsive and professional! We highly recommend Case Annapolis Mercedes. He’s the best as well as the entire team! He is extremely knowledgeable, responsive and professional! We highly recommend Casey and the team at Annapolis Mercedes!! More

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I purchased a GLC 300 at Mercedes of Annapolis, both Casey & Larry were amazing to work with! They were extremely knowledgeable and provided exceptional service throughout the process. I had a good expe Casey & Larry were amazing to work with! They were extremely knowledgeable and provided exceptional service throughout the process. I had a good experience at this dealership More

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Larry is simply amazing! We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t prov We went into the dealership with pre-approval but once we sat down to finalize the details, the other bank introduced stipulations that weren’t provided when the pre-approval was secured. It was fairly late (8pm-ish) when we determined we would need to revisit and secure financing through the finance department at the dealership but since it was so late, we would have to revisit the following morning. We left feeling very frustrated. About 5 minutes after we left, we received a call that the approval had gone through and we could come back and complete the purchase. It was about 8:30by this time. Before we left, Larry assured us things would be done first thing in the morning and somehow, he managed to get it done within minutes after business hours! This dealership is full of exemplary sales and finance people who go above and beyond to ensure their customers walk away happy every time. We couldn’t have asked for better experiences. HIGHLY RECOMMEND!! More

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This is our second purchase with Casey and he was phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question phenomenal. He actually reached out to us at the 6 month mark to find out how we were enjoying our car and the rest is history! We asked one question and within a week, we were in our brand new vehicle. Casey kept in touch with us and answered any questions we had very quickly. He even took the time to sit and go through some of the features of the new vehicle. Casey is always pleasant, answers all of our questions very honestly, and is friendly and professional. We believe very strongly in being loyal to people and business when they have shown us that they value us as people and consumers and Casey, Dean and the rest of the MBU Annapolis team have definitely done that! Highly recommend!! More

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Sales Consultant Casey Duffy is the “GOAT” when it comes to buying a car. 5 Stars to buying a car. 5 Stars More

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This was by far the best experience I’ve had with purchasing a vehicle 5⭐️ service. Everyone was very accommodating and knowledgeable of Mercedes and it’s history. Casey explained every inch of the c purchasing a vehicle 5⭐️ service. Everyone was very accommodating and knowledgeable of Mercedes and it’s history. Casey explained every inch of the car to me and answered every question I had. Everyone made me feel comfortable and I hate going to car dealerships because of the pressure i feel walking through the door. I love my car and was very pleased to say the least. More

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Casey Duffy replied very quickly and offered information on available models, their differences and options to purchase or lease. on available models, their differences and options to purchase or lease. More

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