Carrie Hoffman | Page 9

Prompt,friendly Didn't have to wait long, nice waiting area. It was just an oil change, not much to say. area. It was just an oil change, not much to say. More

by Nearyd615 Verified Customer Verified Customer

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I got the help I needed Carrie was wonderful excellent treatment from beginning to end treatment from beginning to end More

by ZORIBEESIERRA Verified Customer Verified Customer

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All good so far. clean nice building, all employs pleasant and service and timing went well. clean nice building, all employs pleasant and service and timing went well. More

by donchamberlain Verified Customer Verified Customer

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Although we did not deal with Jason on this visit he has always been very helpful/ very straightforward always been very helpful/ very straightforward More

by SSTARON1 Verified Customer Verified Customer

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The service at Liberty is always great. I feel like family. Carrie explained everything to me and was very helpful. I feel like family. Carrie explained everything to me and was very helpful. More

by LORIANNABERLE Verified Customer Verified Customer

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Service was excellent. I was provided with information explaining the work done which I understood. Very efficient. I was provided with information explaining the work done which I understood. Very efficient. More

by CAROL.HILL Verified Customer Verified Customer

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Very helpfull and was able to repair my car in a timely manor. They kept me informed. manor. They kept me informed. More

by ALKAB Verified Customer Verified Customer

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Did my second oil change and tire rotation and balance and got my indoor light fixed. The front person was rude after explaining that when I called I needed my light fixed and Brandon said it was covere and got my indoor light fixed. The front person was rude after explaining that when I called I needed my light fixed and Brandon said it was covered she argued it wasn’t. I had told her I called the day prior to make sure how much I needed to bring and Brandon assured me it was covered. Finally after I requested for a manager she said ok. Then the video of my car was incomplete nothing about my crucial need to repair all four brakes and rotors and never showed oil change. I called my extended warranty regarding stipulations about getting second opinion on price of brakes. Which I almost fainted from the price $1501.00. I found a licensed mechanic and Mazda new parts. First place that doesn’t clean your car after service. I was always used to getting that. So disappointed. More

by SERRANO_CATI Verified Customer Verified Customer

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Carrie provided top notch service. I wish I had purchased my vehicle from Liberty Mazda. She makes your service department shine. I know every company is facing resource challenges but I wish I had purchased my vehicle from Liberty Mazda. She makes your service department shine. I know every company is facing resource challenges but this should not be directed to your customers. Carrie made sure my issues was resolved as quickly as possible. More

by CMOORE120 Verified Customer Verified Customer

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Carrie was really great to deal with. She heard my concerns, even after I pushed back on some issues. She was awesome to deal with, as is everyone at Liberty Mazda. She heard my concerns, even after I pushed back on some issues. She was awesome to deal with, as is everyone at Liberty Mazda. More

by WKABLIK Verified Customer Verified Customer

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