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Carolina Wetzel

Overview Reviews (549) Inventory (273)

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Carolina Wetzel

Carolina Wetzel | Page 40

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8

549 Reviews

Overview Reviews (549) Inventory (273)

Languages Spoken

English

Spanish

4.8

549 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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549 Reviews of Carolina Wetzel

January 04, 2022

Dealership Rating

Employee Rating

That dealer chip is all time mi favorite because they service is prompt and excellent service is prompt and excellent More

by AMADORJESUS155

Verified Customer

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jan 06, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 01, 2022

Dealership Rating

Employee Rating

Service is always fast and staff is super friendly. Scheduling appointments is a breeze. Would definitely recommend it to friends and family. Scheduling appointments is a breeze. Would definitely recommend it to friends and family. More

by e.chiquits

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 04, 2022 -

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 30, 2021

Dealership Rating

Employee Rating

I was left stranded & I know it should have been covered by warranty ! I own a 2021 car ! Now I a disputing a tow bill for $500 since per CHEVY AT HODGKINS CAN PAY. The only reason why I went that far to bu by warranty ! I own a 2021 car ! Now I a disputing a tow bill for $500 since per CHEVY AT HODGKINS CAN PAY. The only reason why I went that far to buy a car , was becuase my family members have been buying cars from them for decades. VERY VERY UPSET. I had to Beg !!!!! For a loan car ! UNBELIEVABLE ! Had to pay another $55 dollars to get to them! They really have to work on their customer service! I know what’s covered and what is not and it was not offered to me! It More

by eleal87

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: There was only 1 person there who treated me very kind , I can’t remember his name!

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Jan 06, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jan 06, 2022 -

eleal87 responded

Yes , please call me at (773) 610-8268. Thank you !

December 30, 2021

Dealership Rating

Employee Rating

Fast and friendly I would definitely take my Chevy there again. Service lady that helped was awesome 👏 again. Service lady that helped was awesome 👏 More

by pachinator23

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Felipe Alfaro

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Jan 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 30, 2021

Dealership Rating

Employee Rating

Friendly and informative service staff and maintenance. Especially, Carolina, Felipe and Len. We have been customers for over 25 years. Especially, Carolina, Felipe and Len. We have been customers for over 25 years. More

by eruff

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Felipe Alfaro , Len

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Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 28, 2021

Dealership Rating

Employee Rating

The dealership as well as the service department has always provided me with top notch service. always provided me with top notch service. More

by BRIDGITTELB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 24, 2021

Dealership Rating

Employee Rating

The service was done prompt and accurate. The service advisor was helpful and friendly. I would return for service advisor was helpful and friendly. I would return for service More

by mikeruiz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 27, 2021 -

Advantage Chevrolet of Hodgkins responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

Dec 27, 2021 -

mikeruiz responded

I must have hit the wrong key, overall experience should be 5 stars

December 24, 2021

Dealership Rating

Employee Rating

Good dealer and good customer service and sales people you always get satisfied and happy with advantage you always get satisfied and happy with advantage More

by josue_sandoval

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Felipe Alfaro

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Dec 28, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 20, 2021

Dealership Rating

Employee Rating

Service was fast. Carolina did a great job and was extremely professional, and friendly. great job. extremely professional, and friendly. great job. More

by clpschab

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 14, 2021

Dealership Rating

Employee Rating

I live to closer GM dealerships however this franchise delivers beyond my expectations. Service commitments are kept and provided on a timely basis. delivers beyond my expectations. Service commitments are kept and provided on a timely basis. More

by MLPILARSKI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Erik Lopez

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Dec 16, 2021 -

Advantage Chevrolet of Hodgkins responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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