Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 29

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

December 05, 2022

Dealership Rating
Employee Rating

The very best in sales and service for all your new and used. car needs More

by RICHK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Dennis Reily , Juan Martinez 5 star

Dec 07, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 05, 2022

Dealership Rating
Employee Rating

Great experience with customer friendly staff. Did a great job on all the accessories installed. Thanks More

by aramism
Recommend Dealer
Yes
Dec 07, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 03, 2022

Dealership Rating
Employee Rating

As always I was very impressed with the service hays off to the staff. Keep i up the good work. More

by nick a.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Angel Lopez

Dec 06, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty, Nick. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2022

Dealership Rating
Employee Rating

I pulled in with a service engine light that read “Reduced Power”. Carolina greeted me and began by asking a few questions regarding my issue. She suspected that the problem was in the accelerator More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Advantage Chevrolet of Hodgkins responded

It's our pleasure to provide top quality service and I am ecstatic to hear that your experience reflected this dedication! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2022

Dealership Rating
Employee Rating

Was thankful for the texts and emails reminding me that service was due. Smiling faces and fair price for oil change and tire rotation on my 2015 tahoe. More

by iwreckit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for leaving this remarkable feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 18, 2022

Dealership Rating
Employee Rating

Awesome services, helpful always looking to make you're experience good. Great follow up. Good experience More

by JJLEYVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis

Nov 21, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 09, 2022

Dealership Rating
Employee Rating

Carolina was awesome! Kept me informed of the status of my truck. I didn't have to call. More

by mrwilder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We are very happy to hear that Carolina was so attentive during your visit to our dealership and that she kept you updated on your truck! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 04, 2022

Dealership Rating
Employee Rating

Friendly, fast, and excellent service. I really like how they run the service department at this location. More

by J.TORRES_95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 19, 2022

Dealership Rating
Employee Rating

They got me in, fixed the problem and had a quick turnaround time. They also had a rental car available for me More

by jgschiavone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey , Abel Duran

Oct 21, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 17, 2022

Dealership Rating
Employee Rating

Service writer was rude and seemed very bothered when I questioned why my oil change was so much more. Long story short, she was charging wrong and corrected but that was after a major attitude. I did spea More

by MICHELEMORRIS1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro

Oct 19, 2022

Advantage Chevrolet of Hodgkins responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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