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Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
199 Reviews
4.9

199 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

199 Reviews of Carlos Silvera

July 29, 2025

Dealership Rating
Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

Dealership Rating
Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Coby Smart, Jeff Chandler, ROBBY DODD

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Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Coby Smart, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2025

Dealership Rating
Employee Rating

The staff are great, they work with you to help find the best prices and don't force sales More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff at Colonial West Chevrolet of Fitchburg. We always strive to provide the best service and help our customers find the best prices without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 10, 2025

Dealership Rating
Employee Rating

Great place to buy a car. Pricing is as good as other dealerships. Service is very swift and attentive. More

by stevellevine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evan Zukowsk

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Jun 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide competitive pricing and attentive service. We appreciate your feedback and hope to see you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 07, 2025

Dealership Rating
Employee Rating

The service was fast, they work with you to get the best price and the staff are great More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Ivan Vargas, Jeff Chandler, Pamela Bussiere, Shelley Dupre , Tommy F, Mike R

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Jun 07, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you found our service fast and that our team was able to work with you to get the best price. I appreciate your kind words about our staff and look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 03, 2025

Dealership Rating
Employee Rating

Colonial West always makes car buying a positive experience! The finance department works hard to get you the best deal & Sean Salem is such a knowledgeable and kind salesman. More

by daisybee14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

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Jun 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that Colonial West Chevrolet of Fitchburg made your car buying experience a positive one. It's great to know that our finance department and Sean were able to assist you effectively. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 01, 2025

Dealership Rating
Employee Rating

Colonial Chevrolet West was the best car dealer that I've ever done business with. They went over and above to find me the vehicle that I was looking for. Everybody who I dealt with personally treated me pro More

by dennisdaydesigns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Vincent Locher, Jeff Chandler, DAS DAS, Pamela Bussiere, Jason Giacoppo

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Jun 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with Colonial West Chevrolet of Fitchburg was so positive. It’s wonderful to know that our team, especially Vinnie, made you feel like an old friend while helping you find the perfect vehicle. We look forward to assisting you again in the future when you're ready for your next car! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 28, 2025

Dealership Rating
Employee Rating

Very professional dealership. Sean was patient and explained how all of the features of my new car worked. The finance team was very thorough. More

by daisybee14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Report | Print
May 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Sean was able to assist you with your new car and that our finance team met your expectations. I appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 25, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and knowledgeable when asked a question about a particular vehicle and or service for it More

by sergio219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

Report | Print
May 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and knowledgeable. Providing great service and answering your questions is our priority. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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