Carlos Ortega
Carlos Ortega at Toyota of Braintree

Carlos Ortega

Sales Manager

Toyota of Braintree

210 Union Street
Braintree, MA 02184

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5.0
382 Reviews
5.0

382 Reviews

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382 Reviews of Carlos Ortega

June 19, 2025

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Employee Rating

Amazing service from the beginning to the end. Sam was very helpful with hearing out what we needed and making it work. Emmanuel was great work as well and helped us understand the payments and ge More

by elmejia2129
Sales Price Transparency
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Recommend Dealer
Yes

June 18, 2025

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Sam was very helpful and great service! He was always on time and so joyful. Very welcoming person, Sam helped in so many different ways that my family and I very appreciate. Also of the More

by jackie77.jl
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Recommend Dealer
Yes

Other Employees Tagged: salam zaidan

June 09, 2025

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Very good attention. Idalia is a very good salesperson. 100 percent satisfied. Sunny is a good person in finance More

by Fabio Jr
Sales Price Transparency
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 09, 2025

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Best service in massachusetts Italia was great, and arthur and carlis are the best! Thank you! More

by lindomar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 08, 2025

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I brought my sister to buy a toyota on a rainy new England day. As a long time toyota owner, I've known the value of the product. However, I am often annoyed by sales people. We were blessed to experi More

by ithurston
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Our team appreciate your business and hope to see you again soon!

June 02, 2025

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Employee Rating

Idalia was patient, clear, honest and answered all of my questions. She helped me find what I wanted. Thank you Idalia and carlos Ortega. You have a great team. More

by sandra
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

Here at Toyota of Braintree, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with our staff, and it was a pleasure having you at the dealership. We appreciate your review!

May 30, 2025

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I bought a new Toyota Tacoma and my sales agent Sinuo was the best agent I have ever dealt with buying cars. No pressure and no rush and was very polite and caring. I will recommend him to all my friends in More

by Phopfgarten
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jun 14, 2025

Toyota of Braintree responded

It's great to hear that our staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

May 27, 2025

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Viet was a very good salesman. He went over the whole car with me really good. He helped me with all the settings I needed to setup. He wanted to make sure I understood everything More

by cherylsurdam
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Viet Vu , George Saef, Arthur Martel

Jun 14, 2025

Toyota of Braintree responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer.

May 06, 2025

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Employee Rating

Phil was really helpful in my friends purchase with his Cross and staff is entertaining More

by ssuta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Toyota of Braintree responded

Thank you, for your kind words for our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

May 05, 2025

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Employee Rating

Pleasure to work with. Phil was fantastic in discovering what I wanted and Sunny was a great finance guy getting us the car same day. Thank you Carlos O for working our num More

by Enis_dulovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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