Carlos Nieto
Carlos Nieto at Rallye BMW
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Carlos Nieto | Page 2

Pre-Owned Director

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Carlos Nieto

January 30, 2024

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Employee Rating

Very professional , explain clearly the quality and new app of the X7 . Excellent team and I have a great experience there. Thank you Rallye Team More

by GEORGEIGM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Sarocco

Jan 30, 2024

Rallye BMW responded

George, we're glad to know you had a great experience with our team at Rallye BMW and that you found the X7 presentation helpful. Thanks for your support!

January 27, 2024

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Employee Rating

The used car manager was condescending and unprofessional. I don't know how he got this position. If not for liking Keith and this being my second car with him in the last 3 months, I would ha More

by LOMASTRO4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Lindsay, Victoria Sarocco

Jan 29, 2024

Rallye BMW responded

We're sorry to learn about your experience with our used car manager, but we appreciate you sticking with us because of Keith. We strive for professionalism and transparency at Rallye BMW, so this feedback is important. Thanks for bringing it to our attention!

January 23, 2024

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Employee Rating

The customer service was fantastic and the whole process of purchasing my car was simple and amazing. More

by CCHAN631
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Sarocco, Dylan Diaz

Jan 23, 2024

Rallye BMW responded

We're delighted to know that you had a fantastic experience with our team at Rallye BMW! Making the car buying process simple and amazing is what we aim for. Thanks for sharing your feedback - enjoy your new ride!

January 22, 2024

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Francis was courteous and professional. Very helpful during the whole process. Financing was easy and explained well. More

by PAULMERILEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francis Rueda, Victoria Sarocco

Jan 22, 2024

Rallye BMW responded

Paul, it's great to know that Francis was able to assist you effectively throughout your experience at Rallye BMW. We strive for professionalism and clear communication in our financing process. Thanks for the feedback!

January 18, 2024

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Satisfactory experience! Professional and on time however would have been more satisfied with better pricing More

by actionrehab2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenard Brechner, Bobby Channan

Jan 19, 2024

Rallye BMW responded

We appreciate your feedback! It's great to know that you found our service at Rallye BMW professional and timely. We're always looking for ways to improve, so we'll take your thoughts on pricing into consideration. Thanks again!

January 11, 2024

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Employee Rating

Professional Prompt Informative Welcoming Been going there for years and this is always my experience More

by CADEMETRIOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Rallye BMW responded

We're so glad to know that you've consistently had positive experiences with us at Rallye BMW. Your kind words about our professionalism and promptness are greatly appreciated, and we will be sure to share hem with our team. Safe travels, and we look forward to seeing you next time!

January 11, 2024

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Employee Rating

Great service. Reasonable price. Comfortable waiting area. We'll come again next time. Would like have some more cookie donuts. More

by JL88USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Rallye BMW responded

We're glad to know you had a great experience at Rallye BMW and enjoyed our waiting area. We'll be sure to pass on the kind words to the team!

January 05, 2024

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Employee Rating

I had some issues with my original salesman but Rallye quickly recognized my concerns... I have been dealing with Carlos Nieto, preowned Director. Carlos happily took care of all my issues. I am more th More

by davisana33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 05, 2024

Rallye BMW responded

I'm sorry to read about the issues you've experienced with us. It's clear we didn't meet your expectations and for that, we apologize. We'd like to look into this further and help resolve any outstanding matters regarding your registration as quickly as possible. Please reach out at a time convenient for you so we can discuss this in more detail. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

December 30, 2023

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Employee Rating

Sharonda James is rude and treated me like garbage. Hasan and Jason wouldn’t take a deposit on another car I wanted and sold it to a preferred customer. I bought a new M850 from another dealer. Would More

by gtop53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2024

Rallye BMW responded

I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we missed the mark during your visit. I understand how this could affect trust, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

December 23, 2023

Dealership Rating
Employee Rating

I had a positive experience with Ralley. Everyone I dealt with was very helpful and I’d be glad to come back More

by HANKHALPERIN
Recommend Dealer
Yes

Other Employees Tagged: Lenard Brechner, Daniel Turin

Dec 24, 2023

Rallye BMW responded

Hank, we're glad to know you had such a positive experience working with us at Rallye BMW. We appreciate your feedback and look forward to seeing you again in the future!

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