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Carlos Munoz

Overview Reviews (2425) Inventory (314)

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Carlos Munoz

Carlos Munoz | Page 6

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0

2,425 Reviews

Overview Reviews (2425) Inventory (314)

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish

5.0

2,425 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2425 Reviews of Carlos Munoz

March 13, 2026

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Employee Rating

Addressed my issues and fixed problem Carlos was very accommodating and made sure I was satisfied before leaving accommodating and made sure I was satisfied before leaving More

by rrdigangi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 13, 2026 -

BMW of Sarasota responded

Delighted that Carlos addressed the issue with your BMW X5 and ensured you were satisfied before you left. Thank you for the 5-star rating. We look forward to servicing your BMW again.

March 13, 2026

Dealership Rating

Employee Rating

Carlos was thorough, checking for all the maintenance that needed to be done. He was efficient and attentive. Also, nice and professional. that needed to be done. He was efficient and attentive. Also, nice and professional. More

by susan.camillo

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Mar 13, 2026 -

BMW of Sarasota responded

Thank you for sharing your positive experience with Carlos during your BMW M240 service. We’re delighted he was thorough, efficient, attentive, and professional. We look forward to welcoming you back.

March 11, 2026

Dealership Rating

Employee Rating

I have been a BMW customer for the last 16 years always had great service ,courteous people and very helpful. Staff couldn’t be more pleased. had great service ,courteous people and very helpful. Staff couldn’t be more pleased. More

by ROCKETMAN941

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW 330 for the past 16 years. We’re glad our team’s courtesy and helpful support have made each visit positive. We appreciate your loyalty and look forward to your next service appointment.

March 09, 2026

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Employee Rating

Always a professional. Saved me money. Also, Kyle deserves a big Kudo and five stars as he picked up from Carlos and made things happen as well. Saved me money. Also, Kyle deserves a big Kudo and five stars as he picked up from Carlos and made things happen as well. More

by SCHONESBAYERN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 09, 2026 -

BMW of Sarasota responded

We appreciate you choosing us for service on your BMW 228 Gran Coupe and are pleased you saved money during the process. Carlos does an outstanding job delivering professional care and we’re glad he made things happen for you. We look forward to keeping your BMW running smoothly.

March 08, 2026

Dealership Rating

Employee Rating

Carlos is very professional, kept me informed the entire time and also empathetic. It was a pleasure working with him. time and also empathetic. It was a pleasure working with him. More

by CALLOWAY0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 08, 2026 -

BMW of Sarasota responded

Thanks for sharing your experience. We’re delighted Carlos kept you informed and showed genuine empathy during your BMW 530 service. We appreciate your trust and look forward to assisting you again.

March 08, 2026

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Employee Rating

Outstanding! I scheduled the appointment, I was checked in immediately, Carlos Munoz was extremely professional and pleasant, BMW completed on time and beautifull I scheduled the appointment, I was checked in immediately, Carlos Munoz was extremely professional and pleasant, BMW completed on time and beautifully cleaned. More

by WJHUGHES400

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 08, 2026 -

BMW of Sarasota responded

We’re thrilled your service appointment went smoothly, from quick check-in to Carlos’s professional assistance. It’s great to hear your BMW X7 was completed on time and returned spotless. Thank you for your feedback.

March 06, 2026

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Employee Rating

Very satisfied with the oil change services. Never have any issues when dealing with Carlos. My car service have always been without issues. Never have any issues when dealing with Carlos. My car service have always been without issues. More

by SGTSCHARON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 07, 2026 -

BMW of Sarasota responded

We’re delighted your BMW X5 oil change met your expectations. It’s wonderful that Carlos ensured a seamless experience and that your visits have remained trouble-free. We look forward to assisting you again when your next service is due.

March 06, 2026

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Employee Rating

Muchas gracias a Carlos muñoz, por su asesoría por su tiempo, por su ayuda y por solucionar los problemas que yo llevaba para mi carro. Muy amable. tiempo, por su ayuda y por solucionar los problemas que yo llevaba para mi carro. Muy amable. More

by JAVIER.CEDINSISOACHA

Verified Customer

Recommend Dealer

Yes

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Mar 06, 2026 -

BMW of Sarasota responded

Thank you for your feedback. We’re delighted Carlos could assist with your BMW X1 and resolve the issues you brought in. Please let us know if you need any further assistance.

March 06, 2026

Dealership Rating

Employee Rating

Very excellent service in a beautifully designed dealership. Carlos Munoz is always a great representative for BMW. dealership. Carlos Munoz is always a great representative for BMW. More

by JJB1949

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 06, 2026 -

BMW of Sarasota responded

It’s great to hear you enjoyed our showroom design and the service on your BMW X7. Carlos consistently delivers a great experience. We look forward to helping you again.

March 06, 2026

Dealership Rating

Employee Rating

Very excellent service in a beautifully designed dealership. Carlos Munoz is always a great representative for BMW. dealership. Carlos Munoz is always a great representative for BMW. More

by JJB1949

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Mar 06, 2026 -

BMW of Sarasota responded

What a pleasure to read about your BMW X7 service experience. We’re glad our showroom design stood out and that Carlos provided such attentive support. We look forward to welcoming you back for your next visit.

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