Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
December 05, 2018
Spectacular Customer care and services, accurate auto diagnosis, timing , knowledgeable, great mechanic work, jod warranty, wonderful skills communication, good Customer care and services, accurate auto diagnosis, timing , knowledgeable, great mechanic work, jod warranty, wonderful skills communication, good advisor in order to put in the car maybe other parts that is needed More
Other Employees Tagged: Austin Martin
December 02, 2018
Check on my tires Carlos Munoz gave me an appointment via text to have the alignment and balance checked on my tires. The problem was corrected. Then, Carlos told me th Carlos Munoz gave me an appointment via text to have the alignment and balance checked on my tires. The problem was corrected. Then, Carlos told me that the technition noticed a clicking noise in the steering wheel. I’m having that checked. Thank you Carlos and the technition. More
December 01, 2018
Excellent Experience Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back. Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back. More
December 01, 2018
Recall Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your servic Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your service center More
December 01, 2018
Excellent service manager Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of S Carlos was very professional and attentive...he ensured the repairs I needed were performed correctly...I wish everyone who needed service at BMW of Sarasota were able to work with Carlos or his clone. More
November 30, 2018
Great customer service The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful che The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful checking in. Now they are ery professional. Carlos is GREAT. Really feels like he cares; is very customer service oriented. it’s very nice to see. More
November 30, 2018
Excellent service Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask for Carlos Munoz, I give him 5 stars. More
November 30, 2018
overall service experience Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like we have a good working relationship! He's on top of his crew and expects only the best More
November 30, 2018
Top Notch Service Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was ve Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was very efficient and courteous. More
Other Employees Tagged: Greg Jones
Dealership Inventory (314 Vehicles)

