Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 210

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

June 03, 2019

Dealership Rating
Employee Rating

Fast and nice It was very nice job! Mr Carlos is very polite person, he helped me with my car, helped to get another car, while my was in service. My car was ready More

by DZYGKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

June 02, 2019

Dealership Rating
Employee Rating

What else do you wish to know ? Fellows like Carlos MUNOZ make you service CLICK, unfortunately you also have some weaklings in that group ! I know ,I experienced it a FEW times ! More

by PRINCESRQFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

We're glad you enjoyed your visit -- thanks!

June 01, 2019

Dealership Rating
Employee Rating

Great service Service on my M4 was done fast and detailed, relaxed wiper blades for free and checked my brakes and tires. This dealership is new and very clean and More

by NANOS416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

Thank you for your great review and for letting us know that you enjoyed visiting our dealership!

May 31, 2019

Dealership Rating
Employee Rating

Service May 29 Service experience as had on May 29 strongly promotes dealing with BMW of Sarasota for future car purchases. Never have I had a Service experience tha More

by MARDOR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

It's great to hear that Carlos went above and beyond for you. Thanks for your excellent review!

May 31, 2019

Dealership Rating
Employee Rating

Highest quality service at a dealer service department Carlos Munoz with the Service Department is the best! He is professional, courteous, efficient and accommodating. Carlos arranged transportation for u More

by NTP923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

Thank you so much for your fantastic review!

May 31, 2019

Dealership Rating
Employee Rating

comfortable met expectations for the required scheduled service for the 2019 BMW 430i Gran Coupe, including next day visit for nail that caused flat tire, includi More

by GOUVAIAJ
Recommend Dealer
Yes
Jun 04, 2019

BMW of Sarasota responded

We're happy to hear you were satisfied with our service and had all of your needs met. Thank you for the five stars!

May 29, 2019

Dealership Rating
Employee Rating

Excellent Experience Professionally addressed all questions. Extremely helpful. Made and explained suggestions for future service needs. Left feeling reassured that my veh More

by bvkelleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

BMW of Sarasota responded

Thanks for letting us know your every need was met during your visit and we hope you enjoy your summer road trips!

May 28, 2019

Dealership Rating
Employee Rating

Driver's door grab handle replacement Carolos Munoz helped me find an easy solution to the deteriorating material on the inside of the grab handle unit - a plasticized rubber that softens More

by rpetit53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

BMW of Sarasota responded

It's great to hear Carlos was able to take care of a uniquely Florida problem quickly and to your satisfaction. Thank you!

May 27, 2019

Dealership Rating
Employee Rating

Carlos das great I like the service. Was first time, Everydody was helpful and Cain. Answer all my questions. Will be back. Thanks. Recommend Carlos as service advisor More

by cabritapaulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

BMW of Sarasota responded

We're so happy to hear that you enjoyed your first service visit with us and Carlos played a big part in that. Thank you for your full five stars and we hope to see you again!

May 24, 2019

Dealership Rating
Employee Rating

EXCEPTIONAL SERVICE Best BMW service department in the country!!!!! From start to finish these guys deliver. Its impressive to watch. The organization and flow of the ent More

by 1fastM5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

May 29, 2019

BMW of Sarasota responded

That means a lot to us -- thank you!

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