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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
October 02, 2019
Thank you Carlos Munoz Assistant service manager Carlos Munoz did a very comprehensive job of guiding me through the various service items recommended for my 640i. He made Assistant service manager Carlos Munoz did a very comprehensive job of guiding me through the various service items recommended for my 640i. He made my visit to Sarasota BMW a very comfortable and positive personal experience. Thank you BMW and Carlos. Ron Gallo More
by GALLORON
Verified Customer
October 02, 2019
Reimbursement for non-completion of A/C repair Thank you for refunding my payment for the A/C REPAIR which I had to have repeated at my BMW dealership in Broward county. I trust this has been a le Thank you for refunding my payment for the A/C REPAIR which I had to have repeated at my BMW dealership in Broward county. I trust this has been a learning experience for all involved. More
by FBPALLADINO
September 29, 2019
Service I had my car in for a nail in the tire and had a great experience. I got an X3MC as a loaner since they accidentally got the wrong tire for my car. Ca I had my car in for a nail in the tire and had a great experience. I got an X3MC as a loaner since they accidentally got the wrong tire for my car. Carlos fixed the issue fairly quickly and I was on my way. More
by DANWREID
September 29, 2019
Great service Carlos was able to work me in without an appt. many thanks to everyone there. I always get great service and love the convenience of Saturdays Carlos was able to work me in without an appt. many thanks to everyone there. I always get great service and love the convenience of Saturdays More
by CARA5
September 28, 2019
Very clean and nice place. Carlos is very knowledgeable person and honest guidance. I always get his help .he always recommend what is best for my Bmw.always clean in and out my Carlos is very knowledgeable person and honest guidance. I always get his help .he always recommend what is best for my Bmw.always clean in and out my Bmw after service. More
by PRAKASHSHAH45
September 26, 2019
Outstanding. Great in every way. Carlos always goes above and beyond. Courteous, responsive and thorough. Can’t recommend him enough. I truly feel like he has his customers best int Carlos always goes above and beyond. Courteous, responsive and thorough. Can’t recommend him enough. I truly feel like he has his customers best interest at heart. More
by jtbadger
September 26, 2019
Awesome customer service Great customer service. Got me in and out in a shorter time than they promised which was a big help. Great snacks in the lobby too. Great customer service. Got me in and out in a shorter time than they promised which was a big help. Great snacks in the lobby too. More
by PKSPENCE
September 25, 2019
Efficient, Competent, Curtious, Hospitable Addressing a fuel pump recall for my 535i series. From the moment I entered BMW property I was promptly welcomed and processed for service. With no de Addressing a fuel pump recall for my 535i series. From the moment I entered BMW property I was promptly welcomed and processed for service. With no delay, Carlos took me into his office and explained the procedure and necessity for the recall. Carlos answered all of my concerns in a gentleman like fashion and was very kind and competent. He explained possible future concerns. My car was washed upon completion. My experience with Sarasota BMW was very favorable. More
by SEACIN
September 25, 2019
Service Everything went very well Carlos explained everything and the time frame was right at the time he said it would be done. The car was washed very happy Everything went very well Carlos explained everything and the time frame was right at the time he said it would be done. The car was washed very happy with the service More
by ROBERVARGAS
Other Employees Tagged: Austin Martin
September 25, 2019
No one is better than Carlos! Carlos Munoz is the best service guy ever. He really takes care of his customers. He treats everyone as he would like to be treated himself. He takes Carlos Munoz is the best service guy ever. He really takes care of his customers. He treats everyone as he would like to be treated himself. He takes pride in his work. He knows who everybody is by name and my car there. And if he’s not satisfied with something about the car he may even work on it a bit himself to get it perfect. More
by CHRISSANCIN
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