Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 196

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

October 27, 2019

Dealership Rating
Employee Rating

Service Carlos goes above and beyond for his customers, very professional, organized and cares about you and your vehicle...A great asset to the BMW service t More

by p44rauso
Recommend Dealer
Yes
Oct 29, 2019

BMW of Sarasota responded

It's great to know that Carlos makes all of your service visits so special -- thank you!

October 25, 2019

Dealership Rating
Employee Rating

Very helpful I have stage 3 cancer and they got me out of the service area as fast as possible.Carlos was very friendly and did all he could to help me. More

by JOHNRUHNKE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2019

BMW of Sarasota responded

It's great to hear that Carlos made your visit comfortable and quick while still delivering quality service. Thanks for your amazing review, John!

October 25, 2019

Dealership Rating
Employee Rating

Excellent service and he treated me very well when I was being attended. Good deal and he was on time when I had to be there. More

by Poblano11
Recommend Dealer
Yes
Oct 25, 2019

BMW of Sarasota responded

Thanks for the awesome review!

October 25, 2019

Dealership Rating
Employee Rating

Service Great experience. CArlos was very helpful and informative. Kept me informed at all times. Will use the location again. Service was dome on time. Th More

by BINOY.KAMAL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

BMW of Sarasota responded

Thanks so much for the excellent review! We look forward to seeing you again!

October 24, 2019

Dealership Rating
Employee Rating

Great service During an emergency situation one Friday night to arriving first thing Saturday morning, with Tina helping me due to my service advisor Carlos being o More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

BMW of Sarasota responded

Thanks, Lauren! It's great to hear you had a fantastic experience with us!

October 23, 2019

Dealership Rating
Employee Rating

Carlos is awesome Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars More

by 1homeloans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loraine Campbell , Jeorge

Oct 25, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos has earned your loyalty!

October 22, 2019

Dealership Rating
Employee Rating

Service Carlos had my repair completed in record time and reassured me of road safety He is always so efficient patient and kind and extremely knowledgeable r More

by FTURNER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

BMW of Sarasota responded

Thank you so much for your amazing review!

October 21, 2019

Dealership Rating
Employee Rating

Windshield replacement Job well done. Kyle Tabar is a great service manager that works well with the client and the employee to ensure a quality outcome. Carlos is very ef More

by JGIUNTA22
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Kyle Tabar

Oct 22, 2019

BMW of Sarasota responded

Thank you very much for your wonderful review!

October 21, 2019

Dealership Rating
Employee Rating

Great fast service Service at bmw is great, easy to get appointment suited to my schedule, fast and the lounge is the best part , like going to the coffee shop ! More

by DJBLAIR10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

October 20, 2019

Dealership Rating
Employee Rating

Oil change Completed in a timely manner for the agreed upon promotional price. Included car wash and vac. Will visit again for next oil change if promotional pri More

by MGAUVIN0
Recommend Dealer
Yes

Other Employees Tagged: Sonia Torres

Oct 22, 2019

BMW of Sarasota responded

We're glad you enjoyed your service visit and we look forward to seeing you again!

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