Carlos Mejia
Carlos Mejia at Silver Star Motors
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Carlos Mejia | Page 4

Service Advisor

Silver Star Motors

36-11 Northern Boulevard
Long Island City, NY 11101

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4.9
51 Reviews

Dealership Experience

5 yrs, 4 mos

4.9

51 Reviews

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51 Reviews of Carlos Mejia

February 21, 2021

Dealership Rating
Employee Rating

Exceptional customer service and experience provided by Carlos and his team at Silver Star Motors , Long Island City, NY . He was very accommodating and thorough More

by Subh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 26, 2020

Dealership Rating
Employee Rating

I had a horrible experience at this dealership I was given the dirtiest smelliest loaner car ever. Once my lease is up I will not buy another car from this Mercedes Benz dealership The manager of servic More

by smooches
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Richard Donoso, Nicholas Samuel , Carol Morin

December 14, 2020

Dealership Rating
Employee Rating

Perfect service, fast, great work and great communication. Everything was done as scheduled and no waiting. We are very happy with the service and would return to silver star. More

by A Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 09, 2020

Dealership Rating
Employee Rating

Carlos went above and beyond your customer service expectations yesterday. I appreciate it. Making a customer feel at ease with option is a true sign of excellence in service. More

by Calicartel2254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Morris

December 04, 2020

Dealership Rating
Employee Rating

Carlos, my maintenance specialist went above and beyond to make what could have been a difficult situation, extremely manageable. Thank You for making this experience painless. More

by R.liss1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2020

Dealership Rating
Employee Rating

Carlos was super helpful and kept us abreast of the time it would take to get our service done. We weren’t able to stay for too long and he helped Expedite our service which was very much appreciated. Than More

by franklin.j.yap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 04, 2020

Dealership Rating
Employee Rating

The service was great! Mr. Carlos Mejia from the service department and Mr. ken Brill from the parts department couldn’t have done a better job for my 2015 SLK 350. I needed my front rotors and pads to be r More

by E. Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Brill

October 30, 2020

Dealership Rating
Employee Rating

Carlos, my service advisor is excellent.... service was completed as promised! The follow up today is commendable, a reflection of dedication and caring as well as a feedback of satisfaction and improvem More

by Ronni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 28, 2020

Dealership Rating
Employee Rating

I took my car in for a state inspection and Carlos helped me. Carlos was very nice and professional. Thank you for your excellent customer service. More

by Fatema.bagam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2020

Dealership Rating
Employee Rating

Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap More

by Hermi C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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