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Carlos Hernandez
Carlos Hernandez at Gosch Hyundai
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Carlos Hernandez

Service Advisor

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
151 Reviews
4.8

151 Reviews

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151 Reviews of Carlos Hernandez

June 13, 2024

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Employee Rating

Customer service was superb. When there was a delay, the service agent notified me via text. More

by dawn.dann
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Jose Daniel Gutierrez

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Jun 15, 2024

Gosch Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

June 11, 2024

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Always courteous, reliable, friendly, professional, and honest. I drive away with confidence, after every experience that I have had at Gosch, for the last 20+ years. More

by ropartylite
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Greg Staples, Heather Stitzel

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Jun 11, 2024

Gosch Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and look forward to serving you again! Guy Foster Service Manager GFoster@Goschmail.com

June 10, 2024

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It would be a good idea to give complimentary car wash for service paid for. More

by imjulz
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Recommend Dealer
Yes
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Jun 10, 2024

Gosch Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos and our team met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

June 02, 2024

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The service was good. But they did not reset my oil change meter in my car. More

by latondahaynes
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Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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Jun 03, 2024

Gosch Hyundai responded

Latonda, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

May 28, 2024

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I was very satisfied with my experience. I was told 2 hours and that was how long it took. I asked Carlos about my tires and he went to my car and explained what I was asking about. Very nic More

by rgrove42505
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Recommend Dealer
Yes
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May 29, 2024

Gosch Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you for choosing Gosch Hyundai; we look forward to having you as a valued customer for many years! Guy Foster Service Manager GFoster@Goschmail.com

May 26, 2024

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Been going to Gosch for 20+ years. Always happy, professional, courteous, high integrity, and clean. More

by ropartylite
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Greg Staples

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May 29, 2024

Gosch Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

May 25, 2024

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Thank you to the Gosch Hyundai team for providing good care on my car. I appreciate it. More

by ET
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Recommend Dealer
Yes
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May 29, 2024

Gosch Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

May 25, 2024

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Transactions went smooth/ employees courteous / outside of the car was cleaned. Shuttle back and forth waiting for my vehicle More

by chiefelv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Jose Daniel Gutierrez

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May 29, 2024

Gosch Hyundai responded

Thanks for sharing your thoughts about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

May 21, 2024

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Engine light came on I brought it to the dealership they took care of it immediately I was in and out in 1 day I was very happy More

by robertaedwards
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Recommend Dealer
Yes
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May 29, 2024

Gosch Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

May 14, 2024

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I’ve owned five generations Hyundais! They have been unsurpassed during the many years service! From the mechanics, service tech writers and manager, I keep coming back because they treat More

by skipr99891
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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May 15, 2024

Gosch Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

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