43 Reviews
Write a Review43 Reviews of Carlos Diaz
January 28, 2024
Ron has always been 100% transparent with me! I am a returning Taylor’s patron and appreciate the service! I am a returning Taylor’s patron and appreciate the service! More
Other Employees Tagged: Ron Cooper, David Tate
January 19, 2024
Taylor's Auto Max was definitely the right choice over the dozens of car dealership that I could have. purchased a car from. Carlos, my car salesman, absolutely made purchasing a car one of the most outs the dozens of car dealership that I could have. purchased a car from. Carlos, my car salesman, absolutely made purchasing a car one of the most outstanding experiences in my 42 years of buying cars. All he needed were a few specifics on what I was looking for, and in minutes I was presented with several options that fit my budget. Carlos' professionalism impressed me immediately from the start of the process, as he is genuine, easy to talk to, knowledgeable, and very respectful. I could not be happier with my new car. I was at ease throughout this amazing car buying experience. I highly recommend Taylor's Auto Max, but more so, I 100% recommend Carlos. You can rest assured that your getting an excellent car sales associate, and that's half the battle. More
Other Employees Tagged: David Tate
January 17, 2024
Ron has been helping my family with our vehicles for several years. We can always trust him to be honest in the way he does business. He looks out for his customers and goes above and beyond when taking several years. We can always trust him to be honest in the way he does business. He looks out for his customers and goes above and beyond when taking care of us! More
Other Employees Tagged: Ron Cooper
November 16, 2023
Dealing with my first salesman was disheartining (i'm not even sure why I was allocated Carlos as a salesman. I made a phone call to Mark Taylor about a Jeep. He told me to see Carlos the next time I stopped even sure why I was allocated Carlos as a salesman. I made a phone call to Mark Taylor about a Jeep. He told me to see Carlos the next time I stopped in). So I stopped into the dealership to see Carlos to test drive the Jeep. My bank was closed the day I stopped in, so I agreed to let Carlos call around to find me other options for a lender. While he was explaining to me that my credit was not high enough to be at the apr I wanted, he laughed midway. Which hurt. I understand that he wasnt able to find me an option, but there was no need for humor. Due to that, I decided to switch to a different salesman. Dealing with the second salesman (Sean), it was a big improvement. However, I still felt like I was the one putting in the most effort to get the deal done. My bank even had issues in reaching my salesman for information on the loan. I felt like like I should have been treated with a little more respect than what I was given. While going over warranty paperwork for the Jeep to get a quote for the deal, Hunter did not enjoy me refusing his warranty offer, I vividly remember the tone in his voice when he said "So you think you will be able to work on all of the electrical within the car with no equipment?" It felt a little rude, I felt like he could of delivered that information in a more proffesional manner. There were a few faces that I did enjoy working with. Cole was another employee in Finance that I worked with. He was very proffesional and even stayed late for me to finalize his part of the deal when I went through with purchasing a Cadillac. David and Ron were very kind while helping me find me salesman. I appreciate how they stopped what they were doing to find me the help that I needed. I hope you can take my review and improve your dealership for the better. More
Other Employees Tagged: Ron Cooper, Sean Kellogg, David Tate, Cole McPherson, Hunter Rose, Raymond Dozier , Mark Taylor
September 30, 2023
Carlos was an amazing salesman and treated my best friend Erika like a QUEEN! She received first class service and was able to get the truck of her dreams! Thanks for such a great experience. Erika like a QUEEN! She received first class service and was able to get the truck of her dreams! Thanks for such a great experience. More
September 30, 2023
Carlos helped me get the the truck of my dreams! After many failed attempts with other dealerships that were less than transparent, I decided to stop by Taylor's Auto Max and give it one last try. I After many failed attempts with other dealerships that were less than transparent, I decided to stop by Taylor's Auto Max and give it one last try. I'm so glad I did! Carlos and his team presented options I didn't even realize I had and after some finance magic, my search was finally over. Even after the deal was done, Carlos has continued to help me with the process of ordering and the installation of a brush guard and other GMC parts that will be the perfect fit for my truck. Working with Carlos is like working with a friend. I live over 4 hours away and will happily make the trip back here for all my future business. Thanks again to the entire team at Taylor's Auto Max!! More
August 31, 2023
We have bought several cars from Taylor’s and have had excellent luck with them. Our salesman have always been upfront and friendly. The salesman we had this time was Carlos Diaz and we told what we wante excellent luck with them. Our salesman have always been upfront and friendly. The salesman we had this time was Carlos Diaz and we told what we wanted and he knew exactly what was available. I would definitely recommend Carlos as a salesman and Taylor’s as a car dealership. More