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Carlos Alcantar

Overview Reviews (209) Inventory (363)

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Carlos Alcantar

Carlos Alcantar | Page 10

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.8

209 Reviews

Overview Reviews (209) Inventory (363)

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

4.8

209 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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209 Reviews of Carlos Alcantar

March 08, 2022

Dealership Rating

Employee Rating

After a rough start with the appointment software program, the employees made up for it. The service staff was professional and accommodating. I was pleasantly surprised how clean inside and out m program, the employees made up for it. The service staff was professional and accommodating. I was pleasantly surprised how clean inside and out my car was when I picked it up and again staff was so friendly and efficient. More

by Cheri Vana

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 09, 2022 -

Family Hyundai responded

Cheri, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2022

Dealership Rating

Employee Rating

The wait was way to long for an oil change. I waited 3 hours. That is way to long. I waited 3 hours. That is way to long. More

by PMINELLI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Mar 19, 2022 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 26, 2022

Dealership Rating

Employee Rating

Painless experience. Everything including all paperwork and car features were explained perfectly. Everyone was very friendly. Everything including all paperwork and car features were explained perfectly. Everyone was very friendly. More

by mijs1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Panici

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Feb 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 11, 2022

Dealership Rating

Employee Rating

Colin is the best always going out of his way to take care of us! Al is great also! Carlos is our excellent salesman!! care of us! Al is great also! Carlos is our excellent salesman!! More

by Jprado

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Graham Watson, Colin Simmons , Joe Panici

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Feb 11, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

February 08, 2022

Dealership Rating

Employee Rating

Family Hyundai is a warm and professional place. Carlos is knowledgeable and will work with you to get the best deal possible is knowledgeable and will work with you to get the best deal possible More

by morganochoa03

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 09, 2022 -

Family Hyundai responded

It's great to hear that Carlos was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

December 27, 2021

Dealership Rating

Employee Rating

Carlos was a pleasure to deal with. He was prompt returning calls and honest to deal with. I will recommend to others. returning calls and honest to deal with. I will recommend to others. More

by garga39

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Dec 28, 2021 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 13, 2021

Dealership Rating

Employee Rating

Family Hyundai makes the buying process easier than most dealerships. Looking forward to the lifetime power train warranty. dealerships. Looking forward to the lifetime power train warranty. More

by MisterRoy

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Scott Lupo

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Dec 13, 2021 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 02, 2021

Dealership Rating

Employee Rating

My first time at a Hyundai dealership and my first purchase of a Hyundai! Our salesperson, Carlos was very helpful and professional. Al and Chris in customer relations do a fantastic job and are ver purchase of a Hyundai! Our salesperson, Carlos was very helpful and professional. Al and Chris in customer relations do a fantastic job and are very informative. Never felt rushed. The Tucson drives like a dream. More

by DoubleD

Recommend Dealer

Yes

Other Employees Tagged: Al Pellizzeri

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Nov 02, 2021 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2021

Dealership Rating

Employee Rating

Friendly, helpful, and ready to do business. Helped us find the vehicle we were looking for in the price range we needed. find the vehicle we were looking for in the price range we needed. More

by jboom

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 11, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

September 18, 2021

Dealership Rating

Employee Rating

Ricky the salesman was great we waited almost an hour for finances other than that it was fine finances other than that it was fine More

by barbarapetrick

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ricky Gushi , Joe Panici

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Sep 19, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricky met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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