Carlo Matos | Page 19
Volkswagen Sales Manager
Ken Ganley Westside Imports
25730 Lorain Road
North Olmsted, OH 44070
Dealership Experience
16 yrs, 1 mo
Industry Experience
24 yrs, 5 mos
200 Reviews
Write a Review200 Reviews of Carlo Matos
March 21, 2019
A very happy customer.... This is my 4th Subaru from Ganley Subaru. Everyone that I've been in contact at the dealership is friendly, warm and helpful. My salesperson is Tom This is my 4th Subaru from Ganley Subaru. Everyone that I've been in contact at the dealership is friendly, warm and helpful. My salesperson is Tom Matthews, he has sold me 2 cars, I've recommended him to friends that also have purchased 2 cars from him and highly recommend to my family and other friends. Bringing my cars in for service everything has always been done right and no problems plus the service staff have been great......... More
Other Employees Tagged: Tom Matthews, Michael Imbrogno , Sarah Klein
March 14, 2019
Great customer service Everyone was very nice and helpful. I left the dealership kind of clueless about the different features my car had and how to work them. Everyone was very nice and helpful. I left the dealership kind of clueless about the different features my car had and how to work them. More
Other Employees Tagged: Andy Carl, Bruce Green
February 08, 2019
SERVICE I was having trouble with my Legacy and called Roadside Service. They picked it up and delivered it to Ganley. It turned out to be the battery so whi I was having trouble with my Legacy and called Roadside Service. They picked it up and delivered it to Ganley. It turned out to be the battery so while that was being taken care of I had them do an Oil Change and Tire Rotation. The service department is great they called and explained what the problem was and reassured me that everything was fine. More
Other Employees Tagged: Jim Welsh , Alec White, No need to deal with anyone else. Do not remember the other service people.
February 04, 2019
Tom and Carlos are amazing! This dealership has a life long customer! They were so helpful with my first lease and even more amazing with my second. Tom is literally the best sal This dealership has a life long customer! They were so helpful with my first lease and even more amazing with my second. Tom is literally the best sales man ever!!! More
Other Employees Tagged: Tom Matthews
January 28, 2019
2019 Forester Sport This is our 5th Subaru purchased through Ganley Westside. The experience is always pleasant and painless. The entire Ganley staff is always profession This is our 5th Subaru purchased through Ganley Westside. The experience is always pleasant and painless. The entire Ganley staff is always professional and friendly! More
Other Employees Tagged: Scott Wnek , Sarah Klein
January 25, 2019
Sale Experience Had a great experience from beginning to close. I never thought I would own a Subaru and I’m so happy I made the switch. Every person I came in contac Had a great experience from beginning to close. I never thought I would own a Subaru and I’m so happy I made the switch. Every person I came in contact with was friendly, accommodating and knowledgeable. Evan was so helpful getting questions answered while off and connecting me to the right person. xxxxxxto Carlo for suggesting the vehicle I ended up buying when I was “set” on something else. Kieth was super knowledgeable and informative. Last but not least, Tom was the tipping point to close my decision and get me into the vehicle that day. I love my vehicle and am looking forward to doing future business at Ganley Westside. More
Other Employees Tagged: Tom Matthews , Keith Rivers
January 04, 2019
Always treated very well.... I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have pu I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have purchased 2 cars from him. Plan to get the next car from Ganley Westside Imports. More
Other Employees Tagged: Tom Matthews , Sarah Klein
November 29, 2018
Always perfect experience I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are on time with their estimated wait, and are very thorough in making certain my car is being taking care of. I also appreciate the free shuttle service they provide. More
Other Employees Tagged: Will Gearhart, Juliana Irizarry, Jim Welsh , Igor Zaiats
October 04, 2018
Best car purchase process ever The car process was amazing. The sales reps are excellent with their knowledge of the vehicles and explaining rates and terms that everyone can unders The car process was amazing. The sales reps are excellent with their knowledge of the vehicles and explaining rates and terms that everyone can understand. Extremely polite and friendly. Definitely recommend going to Ganley Westside for your next car purchase. More
Other Employees Tagged: Karl Pangrace
March 30, 2018
Never thought I would be recommending a car dealership. My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulati My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulating, the agent and finance department bent over backwards to work their best deal to the parameters we requested. Never thought I'd ever recommend a car dealership to anyone, ever, but Ganley Westside Imports in North Olmstead definitely earned and deserves the honors: Tom Matthews, the Subaru Sales Consultant who was constantly moving, on the ball the entire time. He was friendly and easy going, and made all the gears move. He's exactly who you always hope you'll get when you shop for a car, but never seem to. We tripped and fell into the perfect sales person, just walking in to the dealership 15 minutes before closing on a Thursday night... crazy good luck. Carlos Matos, the Subaru Sales Manager who worked the bank(s) to get us the deal we wanted. Bob Zeleny, the Subaru Business Manager who finalized the deal quickly and painlessly once all the heavy grunt work was done. We did NOT want to shop for a car, but were forced to due to circumstances, and were on our guard, expecting very little. We are grateful for the conversion, and have already recommended Tom and GWI to all our friends on social media - we hope it successfully sends business your way. Either way, consider us permanent customers. More
Other Employees Tagged: Bob Zeleny, Tom Matthews